Progressive Roadside Assistance Won’t Tow My Car After It Caught Fire

Progressive Roadside Assistance Won’t Tow My Car After It Caught Fire

Matthew and his family were having a great day in the country until their car caught fire. First they noticed an odd smell…and then the smoke and flames. Eventually the fire department showed up, but their insurance company, Progressive, wouldn’t tow the car because the damage was caused by a fire. Sure, a fire caused by an electrical problem with the car. [More]

Share Your Car Battery Disasters With Consumer Reports

Share Your Car Battery Disasters With Consumer Reports

Our recent Zipcar electrical failure trilogy reminded us of a request from Consumer Reports Cars last week. For the November issue, they’re looking for your stories of car battery failure, epic and otherwise. Do you have one to share?

Queens Zipcar Runs Out Of Zip For Second Consumerist Reader

Queens Zipcar Runs Out Of Zip For Second Consumerist Reader

Well, isn’t this a coincidence? Yesterday, we posted a story about the experience that Jen and her friend had with their Zipcar rental car with a faulty electrical system, which broke down three times and nearly left them stranded on the mean streets of Hartford, Conn. (Really. They’re pretty mean.) A few hours later, we heard from Matt, who apparently had a similar experience four days later. With the same exact car.