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appliances
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Maytag
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appliances
best buy
Best Buy De-Hoses Washers To Save Money?
An alleged Best Buy employee tells us that the company has stopped including inlet water hoses in some Inglis, Whirlpool and Maytag top-loading washers it sells. According to the blurry photos he sent us, employees are now supposed to push this $27 accessory hose product on customers who buy the washers. Update: we don't know if the decision originated with the manufacturers or Best Buy. More »
success stories
EECB Results In $6000 Credit From Maytag For Defective Jade Refrigerator
If you plunk down six grand for a refrigerator like the Jade Model #RJRS4870D, you expect it work. And if it doesn't, you expect the three-year warranty on it to cover things like the refrigerator leaking all over the floor, extra ice building up, and exuding the smell of burning rubber. Ron and his parents certainly thought so, but Maytag wanted them to pay for the installation of a new part to fix the problem, even though Maytag admitted it was a known issue with this refrigerator. Read his blog post about how he was able to use an executive email carpet bomb to persuade Maytag to doing the right thing. The end result was more than Ron asked or even hoped for: $6,000 credit towards any fridge they carry from either JennAir or Whirpool, installation included. My favorite line is when he tells them, "If the Whirlpool conglomerate cannot handle all of its customers in a timely matter maybe they should stop acquiring other brands and focus on the ones that they already have."
How to take care of your parents $6000 refrigerator using an Executive Email Carpet Bomb [Ron in Israel]
ask the consumerists
How Can I Get Maytag To Listen To Me?
I never thought i'd be writing in to you, but here goes (this starts out like the letter i wrote to Penthouse...). More »
happy endings
Maytag Sends You A New Dishwasher?
Steve thinks he may be getting a new dishwasher. Steve's old dishwasher was part of Feburary's potentially flammable dishwasher recall. He called for the repair kit, and never received anything. Someone from Maytag called to follow up and was shocked to hear the dishwasher was still out of commission. So they're sending Steve a new one. More »
samsung
Recalls: Attack Of The Unsafe Washing Machines!
Samsung and Maytag front-loading washers are being recalled for fire hazard this fine morning, so run downstairs and check your machine to see if it's engulfed in a raging fireball of doom. If not, and its numbers match the recall, we have some information for you. From the CPSC:More »
Hazard: Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
maytag
Maytag Recalls 2.3 Million Dishwashers Due To Fire Hazard
Do you have a Maytag or Jenn-air dishwasher? Did you buy it from July 1997 through June 2001? If so, you need to check the model number against the CPSC's website and if it matches... stop using the dishwasher immediately, as "liquid rinse-aid can leak from its dispenser and come into contact with the dishwasher's internal wiring which can short-circuit and ignite, posing a fire hazard." It's supposed to be jet dry, not jet burn the damn house down, so taking steps to prevent your dishwasher from igniting are, uh, strongly recommended. More »
refund
Maytag Will Fix Neptunes, Merging with Whirlpool
We recall hearing that a couple of you folks bought the Maytag Neptune front-loading washer and were less than enthused about the product. Well, we've got some good and bad news for you. More »
complaints
Consumers Speak: Bob Bought Three Bombs
Bob writes:1). Maytag Neptune front loading washer. They oughta call this the TwistMaster. Even on the hand-wash cycle, a garment with any length to it—pant legs, shirt sleeves—comes out twisted and knotted. The twisting also stretches the item. Further, even drying on a gentle cycle doesn't always relax the wrinkles that the twisting imparts. Oh, and another thing: the rubber gasket around the door opening surpasses agar in a Petrie Dish as the perfect medium for growing mold. A real piece of shit, purchased at a premium price. Good for greasy shop towels, though!More »
