The Maryland AG’s office says that BJ’s Wholesale Club charged customers for items that were supposed to be free. Naughty! [More]
Got a Verizon Wireless problem that regular customer service won’t fix? Try escalating it to this guy. Just remember to be PP2P: polite, professional, and to the point.
One would think that Walmart would have had enough of the drama that results from receipt checking — but according to reader Eric, that’s just not the case. He says he politely declined to show his receipt to the Walmart employee who asked to see it because, unlike with Sam’s Club, he had not signed an agreement obligating him to show it. Walmart didn’t see it that way.
The numbers are in and we lost 2.6 million jobs in 2008, making it the worst year since 1945. How do you picture 2.6 million jobs? Well, by looking at Wisconsin. Or Missouri. Or Maryland.
Earlier this week, the Sixth Circuit Court of Appeals overturned an arbitration decision in a dispute between Coffee Beanery and a franchisee. The court found that the arbitrator, hired by the American Arbitration Association, “showed a manifest disregard of the law” by siding with Coffee Beanery.
Reader Amie had an odd encounter with a Giant Food cashier today. As she was checking out the cashier asked if she was 30 because he wasn’t supposed to sell Zyrtec to anyone under 30.
Castle Toyota Rescinds Scholarships After Students Decide To Mourn Their Dead Teacher Instead Of Staging A Commercial
Poor Howard Castleman. All he wanted was a little PR for his car dealership. Castleman planned to give four scholarships to students at Patterson High School in Baltimore, but instead of honoring Castleman’s charity by inviting the media and displaying his dealership’s banner at the senior’s farewell ceremony, the school instead decided to honor a long-time teacher who recently died of a heart attack…
Have you purchased a computer from Best Buy, only to find that it had no internal parts? No hard drive. No video card. No motherboard? If so, you (allegedly) have Joseph Denice of Silver Spring, MD to thank for your gutted PC. His hobby is buying computers from Best Buy, removing the parts, and then returning the empty shell. Best Buy’s employees would then put the computer husks back on store shelves where they would be repurchased by unwitting consumers such as… you.
Tony was pumping gas at a Maryland convenience store when he noticed something awesome: the gas, advertised for $3.54, was only $1.54. He then did the right thing and told the store about it. “My friends are ridiculing me for informing the store clerk of the error,” writes Tony, “but the way i figure it – I would be complaining if it had been ringing up at $4.54/gallon instead so how would it be any better if i tried to rip them off?” Good point Tony, and good consumering! Though, it sounds like not everyone was honest as Tony. He adds, “By the way, i noticed the place was unusually busy today. I imagine a few people informed their friends who told their friends…” What would you have done? Select your answer from our morality poll inside…
Comcast has been fined $12,000 for having crappy customer service by Montgomery County, Maryland..
No doubt “taking” the backlash “seriously,” the Maryland power company that sent customers unsolicited CFL lightbulbs, and then silently charged them $.96/month for it, has apologized. The company will appear before the Maryland Public Service Commission tomorrow for a hearing. “We stand ready to take whatever corrective actions are deemed necessary by the commission,” Allegheny Power President said. Yes, they’re probably going to tell you to refund people’s money, you jackasses.
An electric company in Maryland, Allegheny Power, sent its customers some CFL light bulbs as part of a consumer education program. Sounds nice until you find out that they customers were charged $0.96 a month (about $12 a year) for the two light bulbs.
Royal Farms refuses to fix a broken gas pump that charges customers even after the gas stops flowing. The pump in Abingdon, Maryland has overcharged Tom on five separate occasions, and Royal Farms refuses to issue a promised refund.
There are legitimate lawsuits and then there’s this: