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Posts Tagged “

Maryland

grocery

Giant Foods Cashier Said I Had To Be 30 To Buy Zyrtec!


Reader Amie had an odd encounter with a Giant Food cashier today. As she was checking out the cashier asked if she was 30 because he wasn't supposed to sell Zyrtec to anyone under 30. More »

heartless

Castle Toyota Rescinds Scholarships After Students Decide To Mourn Their Dead Teacher Instead Of Staging A Commercial

Poor Howard Castleman. All he wanted was a little PR for his car dealership. Castleman planned to give four scholarships to students at Patterson High School in Baltimore, but instead of honoring Castleman's charity by inviting the media and displaying his dealership's banner at the senior's farewell ceremony, the school instead decided to honor a long-time teacher who recently died of a heart attack... More »

scams

Man Accused Of Gutting Computers, Returning Them To Best Buy So You Can Buy Them

Have you purchased a computer from Best Buy, only to find that it had no internal parts? No hard drive. No video card. No motherboard? If so, you (allegedly) have Joseph Denice of Silver Spring, MD to thank for your gutted PC. His hobby is buying computers from Best Buy, removing the parts, and then returning the empty shell. Best Buy's employees would then put the computer husks back on store shelves where they would be repurchased by unwitting consumers such as... you. More »

polls

The Legend Of The $1.549 Gas

Tony was pumping gas at a Maryland convenience store when he noticed something awesome: the gas, advertised for $3.54, was only $1.54. He then did the right thing and told the store about it. "My friends are ridiculing me for informing the store clerk of the error," writes Tony, "but the way i figure it - I would be complaining if it had been ringing up at $4.54/gallon instead so how would it be any better if i tried to rip them off?" Good point Tony, and good consumering! Though, it sounds like not everyone was honest as Tony. He adds, "By the way, i noticed the place was unusually busy today. I imagine a few people informed their friends who told their friends..." What would you have done? Select your answer from our morality poll inside... More »

parking

Circuit City Designates Handicapped Parking Spots "Web Order Pickup" Zone

Ever wanted to park in the handicapped spots but didn't because of pesky laws and social norms? Well, if you place your online Circuit City order for pickup at the Cantonsville, Maryland store, you can! Reader Andy discovered that the store is flagrantly violating the Americans With Disabilities Act by using the handicapped spots as the special web order pickup zone. Andy then went inside and discovered that Circuit City ignores all kinds of policies, including their own price match guarantee. More »

fines

Comcast Fined $12,000 For Having Crappy Customer Service

Comcast has been fined $12,000 for having crappy customer service by Montgomery County, Maryland.. More »

Banks lost the paperwork and checks of a Maryland taxi driver who never missed a mortgage payment, and now, his his fourth appeal and stands to still lose his house to foreclosure. His lawyers have vowed to file more appeals. [Baltimore Sun]

rude

Power Company Apologizes For Charging Customers For Sending Them CFLs They Didn't Ask For

No doubt "taking" the backlash "seriously," the Maryland power company that sent customers unsolicited CFL lightbulbs, and then silently charged them $.96/month for it, has apologized. The company will appear before the Maryland Public Service Commission tomorrow for a hearing. "We stand ready to take whatever corrective actions are deemed necessary by the commission," Allegheny Power President said. Yes, they're probably going to tell you to refund people's money, you jackasses.

Allegheny apologizes for lightbulb upset [FredrickNewsPost]
PREVIOUSLY: Maryland Electric Company Sends You Unsolicited Light Bulbs, Charges $12


rude

Maryland Electric Company Sends You Unsolicited Light Bulbs, Charges $12

An electric company in Maryland, Allegheny Power, sent its customers some CFL light bulbs as part of a consumer education program. Sounds nice until you find out that they customers were charged $0.96 a month (about $12 a year) for the two light bulbs. More »

weights and measures

Royal Farms Gas Pump Charges You Even After The Gas Stops Flowing

Royal Farms refuses to fix a broken gas pump that charges customers even after the gas stops flowing. The pump in Abingdon, Maryland has overcharged Tom on five separate occasions, and Royal Farms refuses to issue a promised refund. More »

lawsuits

Store Found Not Responsible For Wild Goose Attacking Customer

There are legitimate lawsuits and then there's this: More »

taking it seriously

News Team To Home Depot: Fix Your Customer's Problems

WBAL news in Balitmore did the usual investigation into Home Depot's notoriously crappy contractors and were hit with a tsunami of similar complaints after the story aired. More »

complaints

Best Buy Says Laptop Batteries Cost $500 To Replace

Sean writes:
I am "The Computer Guy" in my family and my mother needed a laptop for work. My wife and I went to Best Buy in Bel Air, MD with her to pick out one that would fit her budget and allowed her to work from home. I found a Compaq for a little more than $700 on sale without rebates. I signaled for an employee and told her the laptop we wanted. The employee got the laptop and went on about needing the service plan. I let her drone on because I wanted to see if it covered accidental breakage (it doesn't). During the speech she talked about the battery, how it's like a cell phone battery, and that they would replace it once a year for the length of the contract. She then mentioned that the battery would cost my Mother $500 if she had to buy it separately...
More »

complaints

Verizon Doesn't Care If It Eats Up All Your Vacation Days Waiting For Installations

To whom it may concern:

I signed up online for Verizon DSL. I was sent an email on August 1 informing me that my DSL, and the dedicated data line I set up, were both ready. However, when I did the installation, the DSL light was blinking and none of the repairs worked. I called Verizon to try to remedy the problem. The operator led me through the steps before telling me that I would be receiving a call from dispatch to set up an appointment with a tech. No one called. Over a day later, I called again, and was forced through the same tests I did before, and was again told dispatch would call me. They did not call. Between these two phone calls and your automated system, I had already spent approximately four hours on the phone with your customer service department.

More »

unlawful detention

Walmart Tries To Steal Shopper's Baby

A Walmart security guard demanded a woman hand over her baby at checkout, thinking it might have been a baby that was reported missing in the store, according to a Myspace post by the mother, Stacy Arrington of Parkville, MD (pictured):

"They are trying to tell me that Ava is not my child. She started fussing so I began taking her out of the seat. The whole time this security guard is asking me to "give him the baby". FUCK YOU! There was no way I was handing her over! I tried to walk away, leaving her car seat, the diaper bag, even my wallet...they blocked me! I am screaming for them to get the fuck away from me. I start crying, sobbing, just holding Ava near me. Everytime the security guard put his hands near her I shifted away. Ava is screaming at the top of her lungs by this time. I am screaming to get a manager. I started telling them everything I could think of to prove she is mine. Her birthmark, hospital card in the diaper bag, my ID in my wallet...pictures of her in my wallet. I am screaming that I am going to sue the FUCK out of them and God help them when my husband and father hear about this!

Finally the manager realizes they have the wrong person..... he gives me everything for free... he puts the bags in my card and I basically run out of the store, still holding Ava. I couldnt get out of that parking lot fast enough."

We're getting really sick of these stories of unlawful detention by stores. Your rentacop badge doesn't make you God.

September 10, 2007 - Monday [Stacy Arrington] (Thanks to Amanda!)


don't mess with maryland

Over 300 Complaints: Maryland Public Service Commission Goes After Verizon

Verizon has violated Maryland state regulations by missing more than 20% of its scheduled appointments in 5 of the first 6 months of 2007, according to the Baltimore Sun. More »

bad consumer

Packing Fudge: Woman Arrested For Stealing $70 Worth Of Fudge

A Maryland woman with a purse completely "packed" with fudge was arrested last week in the Maryland House Hotel where she was found, covered in chocolate and crying hysterically, on on a lobby sofa. The sofa was also stained with chocolate. More »

lawsuits

Blue Hippo Takes Your Payments, Doesn't Send Your Merchandise

Blue Hippo is one of those "no credit check" computer-buying companies. The basic idea is that you start making payments to Blue Hippo in order to "establish your credit history," then, after 9 weeks, they send you a computer. You continue to make payments on the computer for a year, after which it is yours. More »