Joe’s plight proves it’s always a good idea to keep your credit card addresses updated, otherwise you’ll find it tough to forward your postal address.
See The US Postal Service's List Of Proposed Closings
By August 5, 2009
Is your post office on the list of locations (PDF) the USPS is considering closing to save money? We checked and our last one in Brooklyn isn’t, which proves that they didn’t base the list on degree or intensity of suck, or it would have been closed, burned down, and the earth salted.
Surely We Can Survive On Five Postal Deliveries A Week?
By July 30, 2009
The Postmaster General announced this week that he expects the Postal Service annual deficit to reach a whopping $7 billion, and he continued to push for five-days-a-week delivery — which would save $3 billion a year. But Congress ain’t too happy about that solution and continues to look for other ways to save cash.
Dramatically Reduce Junk Mail in 3 Easy Steps
By July 11, 2009
While the amount of unsolicited direct mail offers have plummeted during the recession, I bet you’re still getting a lot more junk mail than you’d like.
Are Blu-ray Netflix Customers Paying Extra Because The Discs Keep Cracking?
By July 6, 2009
Do you rent Blu-ray discs from Netflix? Have you had any show up with a crack on the outer edge that makes the disc unplayable? Victor just wrote to us that he’s received several Blu-ray discs lately that are damaged, and he’s wondering if it’s just him or part of a wider problem.
Postal Service Gettin' It On With eBay
By June 17, 2009
The USPS is getting all modern-like, hooking up with eBay to let sellers be billed later for postal services rather than pay immediately. Also, a new tool will let sellers roll streamline the shipping process by letting them buy and print labels without having to juggle accounts or wait in line at the post office.
Brooklyn Heights Postman Lifts With Neither Knees Nor Back
By May 25, 2009
Our country’s postal employees have a well-deserved day off today. However, let this New York mail carrier’s mistake serve as a lesson for the Internet age: don’t do anything stupid in public, ever, because someone will probably be surreptitiously filming you.
UPDATE: USPS Agrees To Pay Insurance Claim On Lost Laptops
By May 8, 2009
After our story about USPS losing a reader’s five insured computers then only valuing them at $74 generated a lot of response (and turned into a vowel-less debate on health care), a couple readers sent us the contact info for the insurance agent who denied our reader’s request.
USPS: Your Five New, Insured Laptops That We Lost Are Worth $74
By May 7, 2009
The US Postal Service lost five new Lenovo laptops that Pedro’s friend bought and shipped to him. Pedro expected that this might happen, so he wisely insured the package for $3,000. After stalling for about two months, USPS finally agreed to pay his insurance claim, but reduced the payment, claiming his merchandise was only worth $74.
GameFly Accuses US Postal Service Of Breaking, Losing, And Stealing Its Game Discs
By May 6, 2009
Late last year we pointed out that GameFly, a Netflix-style program for video games, was beginning to develop a reputation for rotten service and slow turnaround. It looks like the United States Postal Service may be partly to blame, at least as far as GameFly is concerned. They’ve filed a complaint against the USPS over lost, stolen, and damaged discs, as well as discriminatory treatment when compared to Netflix and Blockbuster.
Accept The Rate Increase Or Pay A "Downgrade Fee"; RCN Will Get Money From You Either Way
By April 21, 2009
RCN knows some of you aren’t going to be happy with having your fees increased, especially in such a tight economy. They know that some of you will probably decide enough is enough and call them to request an account downgrade. They’re going to make money off of that, too.
UPS Gets A Twitter Monitor To Solve Your Problems
By February 16, 2009
Looks like UPS has set a guy on Twitter to search for complaints and offer help as well as act as customer service ombudsman. If that package just never seems to be coming or you’d like the guy to just stop playing skeeball with it on your front porch, and regular customer service isn’t of help, Thomas looks like your guy. In addition to being a web-dude at UPS, he’s been blogging since ’99 and founded a theater company in ’06. Sounds like a cool cat to me. You need a real human being non-drone your face-fronting Twitter presence. He’s ThomasAtUPS on Twitter.
Worldwide Rebates Using Suspiciously Fragile Check System
By February 2, 2009
Mail in rebates (MIRs) are the among the worst “deals” you can fall for, because any number of issues—most of them beyond your control—can render your supposed savings moot. Now a reader wonders whether Worldwide Rebates is deliberately employing what has to be the world’s least durable check mailing system to throw yet another obstacle in the difficult path to a successful rebate.
USPS Wants To Cut Back To Five-Day Work Week
By January 30, 2009
A $3 billion deficit and expected losses of $6 billion more have led the Postmaster General to suggest cutting mail delivery from six to five days.
Aetna Fires You From Your Job Without Your Company's Permission
By January 24, 2009
Richard O’Connor, the Vice President of Marketing for Aetna, might want to rethink how his department handles its customer retention program in this economy, particularly when it comes to telling people that they’re still valued even though they’ve been let go. Chris received just such a letter today, and now the VP of his company’s HR department is trying to figure out why Aetna fired Chris.
Amazon Replaces And Expedites Order That USPS Lost
By December 28, 2008
Our reader ordered some gifts from Amazon in early December, only to have the post office lose them right before Christmas. Amazon saved his Christmas by overnighting a new package at no charge.
Bank Sends You Another Copy Of Your Credit Card Just To Remind You To Use It
By November 12, 2008
Here’s a weird story. Chris at PhillyBurbs.com was dealing with some ID theft problems (random charges were showing up on his credit cards) when he got a random credit card in the mail. It was an extra copy of a card he did indeed have. Wondering if someone was trying to get copies of his cards — he contacted the bank:
