JCPenney Switching To Priceless Catalogs

JCPenney Switching To Priceless Catalogs

When JCPenney killed off its traditional Big Book catalog last year, the result was a drop in sales on its website, says the retailer’s chairman. Based on that successful strategy–wait, what?–JCPenney says it’s killing off its remaining 12 specialty catalogs as well. Instead, it will start mailing out thinner “look books,” which will contain a subset of merchandise and no prices. [More]

Hammacher Schlemmer Helps Consumerist Reader With Refund

Hammacher Schlemmer Helps Consumerist Reader With Refund

This morning, the general manager of Hammacher Schlemmer saw the post about The Unrefundable Headache Wrap and left his contact info in the comments section. I forwarded it on to Tanya, and she’s just emailed me back with good news. [More]