(Chris Goldberg)

Family Sues Macy’s, Escalator Company After Daughter’s Foot Mangled

You know how some people have what seems to be an irrational fear of escalators? Well, here’s another reason why that aversion might not be so strange after all: A New Jersey family recently filed a lawsuit against Macy’s and the company responsible for maintaining the escalator in which their daughter’s leg became trapped during a 2013 shopping trip. [More]

(Great Beyond)

UPS Asks Retailers To Hold Holiday Sales Earlier, Avoid Ruining Christmas Again

Between bad weather and a surge in last-minute deliveries, the 2013 holiday season was a bit of a disaster for UPS. Some folks were left handing out apologies and rain checks at Christmas because the gifts they’d intended to give were still en route. This year, the shipper is asking retailers to help everyone avoid a repeat underwhelming performance. [More]

(Phillip)

Macy’s, Bloomingdales To Offer Same-Day Delivery In 8 Markets

If you can’t beat ‘em, join ‘em… Even better yet, join ‘em and then do it faster. That seems to be the idea behind Macy’s announcement today that it and its upscale cousin Bloomingdale’s will be launching same-day delivery service in eight markets later this fall. [More]

(the idealist)

Macy’s To Pay $650K To Settle Allegations Of Racial Profiling In Its Stores, Promises More Staff Training

Macy’s has joined its unapostrophed retail peer Barneys in announcing that it’s all done dealing with allegations of racial profiling in its stores, which includes a settlement with both the New York attorney general’s office and resolutions for various lawsuits against it. [More]

Macy’s Fined Nearly $1M, Will Undergo Safety Audit For 2009 Death Of Distribution Center Employee

Macy’s Fined Nearly $1M, Will Undergo Safety Audit For 2009 Death Of Distribution Center Employee

Distribution centers and warehouses have been the scene of many employee deaths. While those cases remain tragic, they have also set the stage to ensure that working conditions are less dangerous in the future. Such is the case for Macy’s, as the company agreed this week to pay a hefty fine and undergo a safety audit as part of a settlement for a 2009 employee death. [More]

Topless Macy’s Shoplifter Puts On A Shirt, Turns Herself In

Topless Macy’s Shoplifter Puts On A Shirt, Turns Herself In

The department stores of California can rest easy: the woman who lost half of her clothing and her purse in a scuffle with Macy’s store security last week before fleeing the store and driving off has turned herself in. Police had her purse and identification, and an onlooker also wrote down her license plate number, so her identity and whereabouts were not exactly a mystery. She has been released on $20,000 bail. [San Marino Tribune] [More]

(Nicholas DiMaio)

Shoplifter Tries To Steal From Macy’s, Leaves Shirt, Bra, And Purse Behind

The woman suspected of shoplifting last night at a Macy’s store in California may be a little confused about how this whole “shoplifting” thing works. Police say that a loss prevention officer spotted the woman slipping items into her purse, and tried to detain her. Her shirt and bra came off during the altercation, and she fled the mall topless. [More]

(steakpinball)

Judge: JCPenney Interfered With Macy’s Martha Stewart Contract

If it feels like it’s been a while since you’ve heard about the brawl between JCPenney and Macy’s over golden girl Martha Stewart and her branded products, well, that’s because it has been: Six months after the two sides settled on terms that would allow both to sell Stewart stuff, a judge has ruled that JCPenney interfered in Macy’s contract with the homemaking maven when it came up with its own collection of home goods tied to her name. [More]

The Mad Genius Behind The Rebirth Of Hydrox, Astro Pops And Maybe Marshall Field’s

The Mad Genius Behind The Rebirth Of Hydrox, Astro Pops And Maybe Marshall Field’s

We’ve all felt the sting of losing a beloved brand when a company goes out of business, stops making your favorite candy or gets sold off bit by bit to the highest bidder. But what if you could resurrect those treasured relics of days gone by and bring them back anew? And how would it even be possible? [More]

Survey Says: Walmart Is Worst Discount Retailer & Worst Supermarket

Survey Says: Walmart Is Worst Discount Retailer & Worst Supermarket

Walmart may be the nation’s largest retailer and its biggest supermarket chain, but the latest results from the American Customer Satisfaction Index once again show that Big W continues to lag far behind all of its competition. [More]

All these are worth less than a popular messaging app.

27 Major Companies That Are Worth Less Than WhatsApp

Just how big of a deal is the $19 billion WhatsApp is getting from Facebook in the acquisition announced yesterday? It’s a pretty freaking big deal — especially when you consider that there are a whole lot of major companies –including many that produce physical goods you can reach out and touch — that have been around longer than WhatsApp and are worth a lot less. [More]

Avoid Shoplifting After Faking Your Death To Avoid Shoplifting Charge

Here’s a tip: if you’re going to fake your own death to beat a shoplifting charge, remember that’s a big step. Don’t jeopardize your hard work by shoplifting again at a different department store and getting arrested. A woman in Nashville allegedly did just that, and is now accused of stealing from Dillard’s after faking her death to get out of a shoplifting charge at Macy’s. She did not try the controversial “Dawn of the Dead” defense. [USA Today]

New York City Retailers Agree To Abide By Anti-Profiling “Customers’ Bill Of Rights”

New York City Retailers Agree To Abide By Anti-Profiling “Customers’ Bill Of Rights”

In the wake of recent incidents where shoppers claimed they were stopped and frisked at major New York City stores like Macy’s and Barneys because of racial profiling, many of those retailers have agreed to a Customers’ Bill of Rights to keep those kinds of situations from happening again. [More]

Retailers Try To Win Over Employees Who Work This Thanksgiving

Retailers Try To Win Over Employees Who Work This Thanksgiving

The Thanksgiving barrier has been breached by retailers, and the previously untouchable holiday is now just another day on which to have a big sale. In an attempt to win over employees who may not be too thrilled about having to eat Thanksgiving dinner at noon so they can make it to work on time, some stores are providing perks to workers who sacrifice their Turkey Day in the name of doorbuster deals. [More]

(The.Comedian)

New York A.G. Investigating Macy’s & Barneys Over Claims Of Shopper Discrimination

After four shoppers came forward in recent weeks claiming that retailers Macy’s and Barneys New York New York discriminated against them because they’re African-American, New York’s attorney general is launching an investigation into security practices at those two department stores. [More]

WashuOtaku)

JCPenney Joins Macy’s In Opening At 8 P.M. On Thanksgiving Day

Birds of a feather flock together, especially when there are some particularly tasty crumbs to be had. In thise case JCPenney is joining Macy’s in opening at 8 p.m. on Thanksgiving Day, the better to gobble up whichever tasty customers are tempted to start shopping as early as possible. [More]

(SchuminWeb)

So Macy’s Is Opening At 8 P.M. On Thanksgiving. What’s In It For Them?

Macy’s recently confirmed that they’ll be opening up at 8 P.M. on Thanksgiving Day. They’re not the first retailer to open their doors while many Americans are eyeing their third slice of pie, but they are the first to announce an obscenely early Black Friday opening time. (Of course, we broke the story two weeks before that.) Why is the department store chain risking backlash and opening so early? [More]

Macy’s Confirms It Will Open At 8 P.M. On Thanksgiving, Stay Open For 24 Hours

Macy’s Confirms It Will Open At 8 P.M. On Thanksgiving, Stay Open For 24 Hours

Two weeks ago we were the first to tell you about the possibility of Macy’s joining the ranks of premature Black Friday openings, alerting employees it might throw open its doors as early as 8 p.m. on Thanksgiving. Now the department store chain has not only confirmed that most of its stores will open early, but that these storee will remain open for 24 hours. [More]