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  • Apple: Sorry We Wrote On Your Macbook Screen With Pen And Then Lost It, Here's A New Laptop

    Apple: Sorry We Wrote On Your Macbook Screen With Pen And Then Lost It, Here's A New Laptop

    Reader Brandon’s Macbook had some cracks and stuck pixels, so he sent it in to be repaired. When he got it back the cracks were fixed, but someone had written on his screen with pen. So, naturally, he sent it back. This time, they lost it. Don’t worry, there’s a happy ending.

    Apple Sends You Replacement Laptop With Broken Keyboard, Apologizes Wtih Free Sims 2

    Apple Sends You Replacement Laptop With Broken Keyboard, Apologizes Wtih Free Sims 2

    Terry writes:

    I work in an IT dept at a tech company in Utah and we have about half Apple computers and half PCs. We had a 17″ MacBook Pro with a bad hard drive, so I sent it in with AppleCare and got it back within a couple days. They sent it back with a new hard drive, a new battery, and a broken keyboard! There was tape covering the tab, caps lock, and shift keys and when I lifted it off, the caps lock key came with it! (see picture)…

    Dear Apple: My Macbook Keeps Trying To Light My House On Fire, Please Replace It

    Dear Apple: My Macbook Keeps Trying To Light My House On Fire, Please Replace It

    This poor guy is named Steve. Steve’s Macbook keeps trying to light his house on fire, so Steve would like replacement. He’s already sent the computer for repair several times, gotten it back, at which time it tried to light his house on fire again.

    http://consumerist.com/2008/02/11/whats-apples-replacement-policy/

    What’s Apple’s replacement policy for hardware failure? Our intern is having ongoing problems with his MacBook, and thought that after three large hardware failures in a row, Apple replaced the laptop—but “some dude at the genius bar just told me that was absolutely not true.” Does anyone know the official Apple party line on this issue?

    Apple Store Manager Calls Autistic Guy A "Freak"

    Apple Store Manager Calls Autistic Guy A "Freak"

    Joshua’s MacBook was splitting along one side—you could push it back together, but after a few minutes it would start to separate again. When Joshua, who has Asperger syndrome, tried to get it repaired at his local Apple Store, he ran into all sorts of problems. First there was a two-hour wait to see an expert, then an assistant manager walked up and said, “I’ve seen you in here a lot with that laptop, what’s wrong?” Joshua explained, and pointed out that he had a meeting to attend that evening and needed his laptop to take notes, so he was hoping to have it looked at in person.

    “I’m sorry if I seem on edge or anything, I just…. I’m born with this”… The assistant manager then says “It’s okay. It’s the Monday before a full moon. There will be plenty more freaks like you before close“. And tells me to calm down.

    Apple Won't Refund My Macbook, Which Is A Lemon

    Apple Won't Refund My Macbook, Which Is A Lemon

    “Dear Consumerist,

    Apple Gives Macbook Smasher A New Macbook

    Apple Gives Macbook Smasher A New Macbook

    Apple contacted me over the weekend and arranged for me to pick up a new macbook on Tuesday…

    Finder Of Apple Porn On His Daughter’s Laptop Interviewed

    Finder Of Apple Porn On His Daughter’s Laptop Interviewed

    UPDATE: Imran works as a system administrator at Orange, the mobile arm of France Telecom.

    Internet Sneers At Apple/ Porn/ Laptop/ Child Post

    Internet Sneers At Apple/ Porn/ Laptop/ Child Post

    UPDATE: Finder Of Apple Porn On His Daughter’s Laptop Interviewed

    Apple Sells “Refreshed” Laptop Filled With Porn To 11 Year Old Girl

    Internet Sneers At Apple/ Porn/ Laptop/ Child Post

    Apple’s Black Friday Deals

    Apple’s Black Friday Deals

    Today only, save on products from the Apple store.

    Cure Random Shutdown Syndome

    Cure Random Shutdown Syndome

    Apple has released a firmware upgrade that they say is a solutions for Mac users suffering from RSS or “Random Shutdown Syndrome.”

    Burning Macbook Adaptor Porn.

    Burning Macbook Adaptor Porn.

    It’s bad enough that the laptop started to burn on Adrian’s bed while he was in it… [More]

    Consumerist Ask Metafilter Round-Up

    • I’m toying with the idea of taking my friend who has Asperger’s to a brothel before he returns to Canada. Good idea or am I insane? [Link]

    Macbook Random Shutdown of Doom

    Macbook Random Shutdown of Doom

    Somehow, owners of the new Macbooks got over greasy geek besmirching. They even learned to live with non-beveled corners. Now, after 1-2 months of ownership, a new culprit raises its fell head. It’s called, “Random Shutdown Syndrome” or “RSS” and it’s even got its own blog. There’s even a couple of YouTube videos.

    Insects Love Apples

    Whilst browsing the Apple forum, looking to find a solution for why my MagSafe connector wouldn’t actually charge my MacBook Pro anymore (solution? “Buy a new one!” Thanks, Apple chuckleheads.) I came across this remarkable cry for fumigatory technical support and the accompanying video illustrating his problem: insects living inside his monitor.

    iBitch, or Paying For Your MacBook With $600 Worth of Five Spots

    iBitch, or Paying For Your MacBook With $600 Worth of Five Spots

    While dumping ten thousand pennies upon a counter says ‘Hobo Joe’ no matter how you look at it, it is better sometimes than walking around with a huge wad of small bills.