Guy Gets His Stolen Laptop Back A Year Later When Suspect Calls Customer Service For Help

Guy Gets His Stolen Laptop Back A Year Later When Suspect Calls Customer Service For Help

In perhaps the only example of when a broken computer is a good thing, a man who had his laptop stolen last year was reunited with his property after the suspected thief called up Apple’s customer support. [More]

(tomorrowjapan)

Does Our Love Of Tablets & Smartphones Signal The Beginning Of The End For PCs?

If college kids today could see the hulking mass of plastic and metal parts that comprised the PC I was required to buy from my college freshman year, they would probably never stop laughing. It used to be that to get by in the computing world, a personal computer was the necessary gadget. But as shipments of PCs are forecast to fall for the first time in 11 years, times could be a-changin’. [More]

Orbitz Thinks Mac Users Want To Pay More For Hotels

Orbitz Thinks Mac Users Want To Pay More For Hotels

Travel reservation site Orbitz says it has data showing that customers who use Apple computers to book their hotel rooms have a tendency to go for pricier rooms, so Orbitz has just gone ahead and decided that when Mac users visit Orbitz, they will see more expensive options first. [More]

Fake iPhone 5 Emails Bear Malware

Fake iPhone 5 Emails Bear Malware

On the cusp of a big Apple event today where a new iPhone is expected to be announced, fake emails are going around purporting to give details of “the new Apple iPhone5GS,” featuring a see-through keyboard. Clicking on the links leads to a malware-laced website that targets PCs. Here’s the email and what to look out for. [More]

Apple Whisks Defective iPad Away, Leaving Me Without One

Apple Whisks Defective iPad Away, Leaving Me Without One

The problem with having the latest, shiniest, newest gadgets is that when something goes wrong and that shiny gadget sells out, there aren’t any others to exchange it for. That seems to be what happened to Nicholas, who bought an iPad 2 at Target, and shipped it off to Apple after had screen problems after only a few hours of use. [More]

Can You Accuse A Mac Genius Of Malpractice?

Can You Accuse A Mac Genius Of Malpractice?

Ryan writes that an Apple retail store’s Genius declared his MacBook Pro dead: the required logic board replacement would have cost more than a new computer. So Ryan moved on, and sold his old MacBook for parts. Only it turned out that the Genius misdiagnosed Ryan’s computer. The logic board was fine, and the real cause of his computer’s failure was an inexpensive-to-replace bad stick of RAM. Ryan dropped two grand on a new computer for no reason. [More]

Watch Jane Lynch Make Fun Of The iPhone 4

Watch Jane Lynch Make Fun Of The iPhone 4

Jane Lynch is a funny woman, so even though a parody of the iconic (and now dead) Mac vs. PC ads is a little tired, it’s fun to see her going all Sue Sylvester on the iPhone 4. If you enjoy spoofs of ads and want to see why Jane Lynch dislikes Gizmodo as much as Steve Jobs, take a look. [More]

Don't Worry About What The iPad Costs, You Can't Afford The Apps

Don't Worry About What The iPad Costs, You Can't Afford The Apps

One of the cool things about the iPhone ecosystem is there are nearly 17 quintillion apps available for it, and although many of these are crap, the good ones frequently cost only a dollar or two. Even the premium-priced “productivity” apps–things like note pads and to-do lists–rarely cross the $10 threshhold, which means you can load up your iPhone or Touch with a lot of cool stuff on a modest software budget. But if a leaked video of the iPad app store is accurate, you can expect to pay 200-500% more for simple things like 99-cent games, and PC-level prices for more robust apps, on your fancy new iPad. [More]

The Story Behind The Man Who Designed Apple's Glass Cube Store

The Story Behind The Man Who Designed Apple's Glass Cube Store

It’s not often that a retail store becomes an icon even before it opens for business, but Apple managed to pull off this weird architectural/cultural feat with its glass box Apple store in NYC in 2006–it’s the 5th most photographed landmark in the city and 28th worldwide according to a new study of Flickr images. The man who designed it, 70-year-old Peter Bohlin, has been awarded the 2010 gold medal from the American Institute of Architects for his entire body of work, and he doesn’t like computers and had never designed a retail environment before the Apple store. [More]

Amazon Releases Kindle For Mac

Amazon Releases Kindle For Mac

Until now, if a Mac owner wanted to read a Kindle e-book on his computer, they were out of luck (or used something like Parallels and had the Kindle for PC app running on Windows). But that all ended today, with the release of Kindle for Mac. [More]

Decent Video Games Coming To Macs This Spring

Decent Video Games Coming To Macs This Spring

It’s been rumored for weeks, but finally confirmed today that Steam, the hugely popular gaming service for PC users, will indeed be available for use on Macs starting in May. [More]

Will The iPad's "Magic" Be Enough To Beat Netbooks?

Will The iPad's "Magic" Be Enough To Beat Netbooks?

When Apple launched their much-hyped iPad device a few weeks ago, the first thing naysayers asked — after they finished giggling over the silly name — was “What makes the iPad anything more than an expensive netbook without a proper keyboard?” Well, party-poopers, Apple COO Tim Cook has your answer: “Magic.” [More]

Hey, Is This An Apple Store, Or A Computer School?

Hey, Is This An Apple Store, Or A Computer School?

Mark tells Consumerist that he noticed a disturbing trend while shopping at his local Apple Store this weekend. While using the display models and contemplating a purchase, he and his son were displaced twice to make room for a customer training session. Does the Apple Store still exist to sell computers, Mark wonders, or is it now primarily an educational institution? [More]

Meet The Bad Consumers Of The Apple Genius Bar

Meet The Bad Consumers Of The Apple Genius Bar

Sure, we focus on stories of bad customer service here, but Gizmodo turned the shiny white counter around and solicited stories from anonymous Apple Geniuses about the worst customers they’ve ever encountered. [More]

Shocking: Best Buy's "Mac Optimization" Sucks Also

Shocking: Best Buy's "Mac Optimization" Sucks Also

We didn’t include Best Buy’s Apple optimization services in our investigation, but Heidi N. Moore of Slate.com took a look at the service and as she tells Consumerist in an email, “unscientifically came to the same conclusion.” [More]

Federal Judge Rules Against Scrappy Mac Clone Manufacturer Psystar

Federal Judge Rules Against Scrappy Mac Clone Manufacturer Psystar

Sorry, Mac OS lovers who don’t love the price tags on Apple hardware. Apple has emerged victorious in their copyright lawsuit against Mac clone manufacturer Psystar. U.S. District Court Judge William Alsup ruled that Psystar is violating Apple’s copyright as well as the Digital Millennium Copyright Act by selling computers with a modified version of OS X pre-installed.

New Blackberry Desktop Manager For Mac Still Worse Than Windows Version

New Blackberry Desktop Manager For Mac Still Worse Than Windows Version

If you’re one of the approximately three Mac users who uses a BlackBerry instead of an iPhone, today is an exciting day. BlackBerry Desktop Manager for Mac OS debuted this afternoon. CNET had an early copy and has checked it out for us.

Microsoft Teaches Best Buy How To Diss Linux, Macs

Microsoft Teaches Best Buy How To Diss Linux, Macs

A recent flurry of reports on the internets claim that Microsoft has been training Best Buy employees to push customers away from Linux and Mac systems to those running Windows. While some posts claim that the Gatesians are teaching Best Buy workers to become “Linux assassins,” most of what’s going on looks like typical retail marketing: a deep-pocketed supplier working with a chain to hawk its products more aggressively. However, Linux pros are up in arms about “inaccuracies” in the Microsoft program that walks customers through the advantages of Windows vs. Linux.