http://consumerist.com/2009/07/08/dave-carrolls-united-breaks-guitars/

Dave Carroll’s “United Breaks Guitars” song and video EECB appears to be having the desired effect. Check out this tweet from United. [Twitter] (Thanks to Chris!) Update: Dave Carroll responds.

United Breaks Guitars

United Breaks Guitars

When United Airlines broke Dave Carroll’s $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. After all, he and other passengers watched from the plane as United baggage handlers actually threw his guitar around on the tarmac. United said they wouldn’t pay for the damages, so Carroll wrote this catchy song about how much United sucks. We think it should go in United’s next ad campaign.

Never Pack Your Jewelry In Checked Baggage

Never Pack Your Jewelry In Checked Baggage

My suitcase had been opened, my jewelry bag unzipped, and my fine jewelry (gold, diamonds, sapphires) had been hand picked out of the jewelry bag and the inexpensive jewelry (plastic, glass, metal) left strewn across my belongings inside my suitcase.

Bill Would Boost The Size Of Carry-On Bags, Charge TSA With Enforcement

Bill Would Boost The Size Of Carry-On Bags, Charge TSA With Enforcement

H.R. 2870 would require all airlines to accept slightly larger carry-on bags, which is great if you actually abide by the published carry-on limits. If you don’t, well, get ready to change your scofflaw ways because the TSA will enforce the new limits, and even slightly oversized bags won’t make it past security checkpoints.

Bridal Gown Vanishes From US Airways During Flight To Wedding

Bridal Gown Vanishes From US Airways During Flight To Wedding

Jenn is from the Outer Banks of North Carolina, and lives in Pennsylvania. She held her wedding in her hometown, and eight days before the wedding, she flew down to prepare. Her wedding gown didn’t make it. Someone stole the gown out of her checked baggage.

Four Checked Bags On Delta Will Cost You $365 In Fees

Four Checked Bags On Delta Will Cost You $365 In Fees

Most travelers make do with 2 normal-sized pieces of luggage or less, but if you think you might have to travel with more bags, or unusually large or heavy ones, be prepared to shell out a lot of cash for what’s called an “excess baggage fee.”

Here's What The Airlines Are Charging For Luggage

Here's What The Airlines Are Charging For Luggage

Daniel at dansdeals.com has put together a chart of baggage fees for 22 US and Canadian airlines. Spirit takes the prize for most expensive, but there are a dozen contenders for second place. The best: Southwest, Air Canada, Porter and WestJet. If you travel with lots of luggage, you may want to bookmark this page for future reference the next time you’re purchasing tickets.

Newly Bought Clothes Mysteriously Escape Your Luggage And Return Themselves

Newly Bought Clothes Mysteriously Escape Your Luggage And Return Themselves

Ah yes, the Philadelphia Airport. You’ll never find a more wretched hive of scum and villainy. A baggage handler has been charged with two counts of theft after a woman noticed that $550 worth of clothes (with the price tags still on) had mysteriously wandered out of her luggage.

Airport Security Says Disabled Man Isn't "In Possession Of" His Luggage

Airport Security Says Disabled Man Isn't "In Possession Of" His Luggage

Blogger Dave Hingsburger writes about a horrifying experience at the airport. Dave, who is disabled, was informed by airport security that because he was in a wheelchair, he wasn’t technically “in possession of” his luggage and that “some body” needed to attend to it. The security guard continued to argue with Dave until a pilot apologetically intervened. Well done, airport security. An Elephant Disappears (Photo: ringmaster006)

Yale Student Files $1 Million Lawsuit After US Airways "Loses" His XBOX

Yale Student Files $1 Million Lawsuit After US Airways "Loses" His XBOX

A 21-year-old film studies major at Yale University is really annoyed that his XBOX 360 went missing from his luggage on a US Airways flight, so he decided to sue them. For a million dollars.

United Sets Woman's Luggage On Fire

United Sets Woman's Luggage On Fire

United may be trying out a new revenue idea: the don’t-set-my-bags-ablaze fee. Shannon Tadel’s luggage was incinerated as she boarded a plane in Syracuse, NY on December 1st, 2008. The cool thing about this sort of story is she got to see the inside of a cockpit! The not so cool part is what happened next:

http://consumerist.com/2009/02/09/more-details-about-the-stuff/

More details about the stuff the passengers of Flight 1549 had in their luggage. What’s that you say? You didn’t back up that $30,000 worth of data on your laptop? Oh wait, you did? But you brought both laptops with you on the plane? [NYT]

What Happens To The Baggage After A Plane Crash?

What Happens To The Baggage After A Plane Crash?

Though it probably couldn’t be farther from their minds, at some point after many hugs and hot chocolates, the passengers of U.S. Airways flight 1549 are going to wonder what happens next to their baggage.

Jetblue Changes Policy, Will Stop Charging $50 If You Check A Box With A Foldable Bike

Jetblue Changes Policy, Will Stop Charging $50 If You Check A Box With A Foldable Bike

Jetblue charged Carl $50 to check a small box. If Carl hadn’t mentioned that there was a small foldable bike in the box, his package would have been checked for free…

US Airways Says $15 First Checked Bag Fee Is A Huge Success

US Airways Says $15 First Checked Bag Fee Is A Huge Success

US Airways CEO Doug “OK To Drive” Parker says that US Airways new $15 fee for the first checked bag is a huge success. It’s caused a 20% drop in checked luggage — which has improved baggage handling performance — all while adding revenue during a tough time for airlines.

http://consumerist.com/2008/11/10/united-airlines-is-offering-20/

United Airlines is offering 20% off the 1st checked bag fee if you check-in online and pay the fee at United’s Web site (www.united.com) before January 31, 2009. They’ve also decided not to double the 2nd check bag fee as previously planned. [Cheapflights]

United Raises 2nd Checked Bag Fee To $50

United Raises 2nd Checked Bag Fee To $50

Think twice about bringing home Thanksgiving leftovers: United will raise fees for 2nd checked bags to $50 from $25 staring November 10th. [United] (Photo: zonaphoto) (Thanks to Derek!)

Lawsuits: American Airlines Loses Wife's Corpse For 4 Days

Lawsuits: American Airlines Loses Wife's Corpse For 4 Days

It’s one thing if American Airlines loses your baggage, but what about your wife’s body? What do you do then? One Brooklyn man was faced with this grim dilemma when he arranged to have his wife’s body flown to their home in Ecuador after she passed away from pelvic cancer. American Airlines lost the body, and it went unrefrigerated for 4 days, according to the New York Post.