EECB To T-Mobile Accomplishes What Hours Spent Talking To Customer Service Couldn't

EECB To T-Mobile Accomplishes What Hours Spent Talking To Customer Service Couldn't

Consumerist reader Rebecca had an issue with T-Mobile. A sales rep for the company had told her she could save around $14/month on her wireless bill by switching to a different rate plan. But when she received her next statement, Rebecca found that her bill had actually increased by more than $16. A quick call to T-Mobile customer service should be able to correct this — oh wait, no it won’t. [More]