Lost
”Travelers Leave 12,000 Laptops In Airports Every Week
Absentminded travelers flummoxed by airport security leave 12,000 laptops in airports every single week. Only 30% are ever recovered. More »Disney Employees Dig Through Trash To Find Couple's Lost Wedding Rings
While on vacation at Walt Disney World, Paul and Karen (well actually just Paul) accidentally threw out their "engagement, wedding and five-year-anniversary rings." The hotel staff told them it would be virtually impossible to reclaim them, but after the family left, the staff realized the trash hadn't been compacted yet—so they dug through "bag after bag" of trash until they found the rings.More »
Air New Zealand Takes Fumigating Its Passengers Seriously
WHO: Air New Zealand
WHAT: A flight returning from Fiji was blanketed with a thick fog of fumigants for five minutes because its biosecurity clearance had expired a few hours earlier. The fumigant caused a baby to gag and vomit, and left one man with a sore throat.
WHERE: Air NZ passengers fumigated [New Zealand Herald] (Thanks to Nicholas!)
THE QUOTE: "It's not like we don't take this seriously, which is why we had the [Ministry of Agriculture and Forestry] people come on board."
Recover Lost Money
Frugal For Life points us to four sites that can help provide a lucrative reunion with long-lost cash with only a few minutes of work. We once found our parents several thousand dollars using New York's unclaimed funds page. Hit the jump for other sources of surprise cash. More »
travel
Hotel Monaco Denver Doesn't Care What Happened, They're Locking You Out Of Your Room, Enjoy Your Business Trip
Rebecca is—as this story is being posted—locked out of her room at the Hotel Monaco in Denver, Colorado, where she's attending a work related conference. She accidentally left her wallet and cell phone in her husband's car on the way to the airport, so she's trying to make do with a passport and debit card that she had on her when she realized what had happened. Hotel Monaco told her she had to have the room paid for by 5pm today, but while she was attending the conference this morning they changed their minds and locked her out at 12 noon. More »
airlines
Delta Now Loses Urine Too
Scott writes,Here's a unique twist on lost airline luggage:More »
lost wallet
Friendly Gap Cashier Pockets Lost Wallet
Alenaya traced her lost wallet to a recently visited Gap and pieced together a disturbing story:Seemingly, walked away from register and wallet fell out of pocket. Kind customer behind me gives to cashier, who sticks it on the side of the register and does not log or tell manager my wallet fell.More »
crime
Only 3 Of 26 Items Turned In To NYC Transit Workers Made It To The Lost & Found
Investigators for the Metropolitan Transit Authority in NYC gave 26 items to various transit workers in order to see how long it would take for the items to show up at New York City Transit's lost property claim office. Trouble is, only 3 items showed up at all, and the MTA wasn't expecting that.More »
"Obviously, the results are disturbing," said the inspector general, Barry L. Kluger. He added that the investigation was not meant "as a sting operation" and that it was not possible to know if the missing items were stolen by transit employees or simply "wound up in the bottom of a drawer or in a wastebasket."
debt collection
"Why I Never Want Anything To Do With Verizon Ever Ever Again"
Verizon is finally installing FiOS in my area. But I'll never use it. I'll never sign up for another Verizon account in my life, and I'm encouraging my parents to change to a different service when their Verizon cell contracts end soon. Over the course of eight months, I've become completely appalled at the horrible customer service I've gotten from that company. More »
travel
American Airlines Baggage Chief: "There's A Lot Of Opportunity For Failure"
The New York Times is taking a look at American Airlines' recent effort to improve their checked baggage operation. Who would have thought that dirty printers were causing lost baggage?Workers at American found that printers that produce adhesive tags for bags were often dirty. That made bar codes hard to read, leading to misdirected bags. Regular wiping of the printer heads helped, but even with a clean printer, the bar code readers are only about 90 to 92 percent accurate, said Denise P. Wilewski, manager of airport services for American here.More »
reverse the charges
California AT&T Customers Will No Longer Have To Pay For Calls Made On A Stolen Phone
The California Attorney General has announced a settlement with AT&T that ensures that California AT&T customers will no longer have to pay for calls made on a stolen phone, a complaint that often comes sailing into our inbox, but has no easy fix. More »
lost and not found
What To Do When Your Luggage Is Hopelessly Totally Completely Lost
Here at Consumerist we get a lot of complaints that go something like this: More »
government
Haven't Checked Your Safe Deposit Box In 3 Years? California May Have Seized Your Stuff
There's a mess going on in the state of California. The state is accused of being overly proactive in seizing private assets that have been "abandoned" and selling them at auction. From the San Francisco Chronicle:Years ago, Carla Ruff stored her grandmother's jewelry and a file of personal documents in a safe-deposit box at her bank in San Francisco's Noe Valley, thinking they would always be there when she wanted them.More »
complaints
US Airways Lost And Found: "That's Pretty Low On Our Priority List"
We're not the only ones confounded by US Airways disgustingly broken Lost and Found system. Randy writes: More »UPDATE: US Airways Broken Lost And Found Page
We reported to US Airways how their online Lost and Found form leads to a 404 error, and this is the response we got:Dear Ben Popken,More »









