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Study: Waiting For Installers, Service Techs, Deliveries Costs $37.7 Billion/Year

Study: Waiting For Installers, Service Techs, Deliveries Costs $37.7 Billion/Year

By Chris Morran November 4, 2011

As I’m sitting here waiting for my new washer/dryer to be dropped off — They are still within the not-at-all-narrow 6-hour window of delivery — I stumble upon this new study that attempts to put a dollar value on the time spent idling while waiting for everything from cable installers to home deliveries. [More]

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