Former Verizon Wireless Customers Receive $2 Million Bill, Are Slightly Confused

Former Verizon Wireless Customers Receive $2 Million Bill, Are Slightly Confused

A couple in Oregon started mobile phone service with Verizon Wireless, then decided not to stick with the company after some billing weirdness. Something obviously wasn’t right when they received a first bill of $698, so they decided to return their phones and bail. Now, almost a year later, Verizon claims that their account has an outstanding balance of $2,156,593.64, which is one heck of an early termination fee. [More]

(Kenneth Lu)

No, You Won’t Get A $59 Credit On Your Verizon Bill For Responding To A Robocall

Except in very limited circumstances, such as an emergency or when you’re waiting for an appliance delivery, it’s generally not a good idea to follow the instructions of a robocall. Many Verizon customers have done just that, handing over their wireless account information to phishers. [More]