Anthony’s faith in the U.S. Postal service was clearly misplaced. He dropped off a package with a prepaid label at a local post office, with the misguided belief that it would enter the shipping system, and that the delivery confirmation barcode on the label would show the package’s path through the mails. That’s not what happened. What happened was that the prepaid label, with no package attached, was returned to Anthony’s house. Where’s the package? No one knows. But it’s not the post office’s problem, since there’s no proof that he even mailed it in the first place. [More]
David has saved every piece of paper correspondence that he’s received from his wife during their entire life together. When shipping most of their possessions during a cross-country move, the box containing all of these cards and letters was damaged, and the contents lost. They were replaced with an awful lot of random items that don’t belong to David at all. So where are David’s letters? And who are the random people whose mail was stuffed in the box? [More]
Brent’s excellent Thermos travel mug lost its rubber bottom somewhere in its travels, making it difficult to use. Instead of throwing it away, he contacted Thermos to see about a replacement part. He ended up having such a great experience that he had to write in and share what happened.
Three months ago, I ordered a batch of maternity clothes from the Gap and Motherhood Maternity. Unfortunately, when I returned the pieces that didn’t fit – I mixed up the returns! The Gap immediately returned the shipment meant for Motherhood, but Motherhood did not. In emails they have claimed to have 1. never received it (I sent the UPS delivering confirmation), then they claimed to have sent it back (I asked for tracking info what was never supplied), then they just quit answering emails. I reported them to the BBB saying – yes, this was my mistake but they still should have returned it – and they told the BBB that no proof was every supplied that the items were sent to them (I resent the email thread and the delivery confirmation).