Dell Doesn't Care Where You Live, Keeps Delivering Packages To The Wrong Address

Dell Doesn't Care Where You Live, Keeps Delivering Packages To The Wrong Address

Elizabeth went out and bought a Mac after Dell twice sent Windows XP replacement CDs to her old address. After each failed delivery attempt, Elizabeth called Dell, which repeatedly promised that they’d get it right next time. One CSR even claimed that he personally called DHL to change the shipping address. (He didn’t.)