Timothy rented a car from Enterprise last month when he flew into Newark Airport in New Jersey, and he was forced to pay almost twice the amount quoted in his reservation because of problems with a coupon code and an uncooperative manager. But there’s good news: the rental came with a special, stinky surprise that he and his wife didn’t find until the second day of the rental. (Warning: there’s a big close-up photo below.) [More]
Reader Kate is upset that she left a portable crib in the trunk of her Zipcar and nobody reported it to the lost and found. She realizes its her fault for leaving it there, but she’s upset anyway. [More]
An Italian grandmother was visiting family in New York and forgot her handbag in the backseat of Mukul Asadujjaman’s cab. Inside the purse was about $21,000 in cash, as well as jewelry and passports. Asadujjaman found an address in the bag and tracked down her family in Long Island, about 50 miles outside of the city, to return it. [More]
Strangers are more likely to return lost wallets containing photos of cute babies, according to British researchers. The scientists sprinkled 240 wallets across Edinburgh last year with pictures of either a smiling baby, a puppy, a “happy family,” or a “contended elderly couple.” It turns out nobody cares about your pooch, retired parents, or smugly superior family life. But that cute wittle baby? Apparently it triggers a “compassionate instinct towards vulnerable infants that people have evolved to ensure the survival of future generations.” Finally, an everyday use for evolution!
Reader Mike cc’d us on a complimentary email to Southwest Airlines, which is something that usually doesn’t happen when the words “lost and found” are involved. Long story short— he lost his camera and the airline lost his bags — but he managed to get everything back with a minimum of effort. Lucky guy!
UPS’ website promises that they will deliver Corey’s Dell Vizio 37″ LCD monitor tomorrow, which would be exciting, except the website has said the same thing every day for the past two weeks. UPS’ customer service representatives insist that the package is lost and that Dell needs to initiate a trace. Dell would be happy to accommodate—who wouldn’t want to trace a lost package?—but their customer service representative claims that it’s Dell policy not to initiate a trace until 48 hours after the scheduled delivery date, which according to UPS, is tomorrow.
Jason is one of those people who loses things all the time. He must be like Santa Claus to the people working for United at the San Francisco International Airport, because when he passes through their terminal, he leaves awesome presents behind. We can’t say for certain that a United employee stole his iPhone, but the last he heard of its whereabouts, it had been found by United crew members and was on its way to their Lost and Found—which won’t return his calls or emails.
We’re not the only ones confounded by US Airways disgustingly broken Lost and Found system. Randy writes:
We reported to US Airways how their online Lost and Found form leads to a 404 error, and this is the response we got:
Dear Ben Popken,