evolution
Strangers are more likely to return lost wallets containing photos of cute babies, according to British researchers. The scientists sprinkled 240 wallets across Edinburgh last year with pictures of either a smiling baby, a puppy, a "happy family," or a "contended elderly couple." It turns out nobody cares about your pooch, retired parents, or smugly superior family life. But that cute wittle baby? Apparently it triggers a "compassionate instinct towards vulnerable infants that people have evolved to ensure the survival of future generations." Finally, an everyday use for evolution!
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lucky
Reader Mike cc'd us on a complimentary email to
Southwest Airlines, which is something that usually doesn't happen when the words "
lost and found" are involved. Long story short— he lost his camera and the airline lost his bags — but he managed to get everything back with a minimum of effort. Lucky guy!
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lost and found
UPS' website promises that they will deliver Corey's
Dell Vizio 37" LCD monitor tomorrow, which would be exciting, except the website has said the same thing every day for the past two weeks. UPS'
customer service representatives insist that the package is lost and that Dell needs to initiate a trace. Dell would be happy to accommodate—who wouldn't want to trace a lost package?—but their customer service representative claims that it's Dell policy not to initiate a trace until 48 hours after the scheduled delivery date, which according to UPS, is tomorrow.
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iphone
Jason is one of those people who loses things all the time. He must be like Santa Claus to the people working for United at the San Francisco International Airport, because when he passes through their terminal, he leaves awesome presents behind. We can't say for certain that a United employee stole his iPhone, but the last he heard of its whereabouts, it had been found by United crew members and was on its way to their
Lost and Found—which won't return his calls or emails.
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complaints
We're not the only ones confounded by US Airways disgustingly broken Lost and Found system. Randy writes:
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complaints
We reported to US Airways how their online Lost and Found form leads to a 404 error, and this is the response we got:
Dear Ben Popken,
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