Adam bought a Speed Dial padlock from Masterlock. The product promises to be more secure, and also looks really cool. Someone managed to get through the lock and steal his things. It wasn’t a huge loss, but he wrote to the company to let them know what happened to his lock. Master Lock responded by offering him a free replacement lock.
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MasterLock Replaces Busted Padlock, Secures Customer Loyalty
By November 12, 2010
Dishonest Locksmiths Lurk Everywhere
By August 7, 2007
Greedy national locksmith companies masquerade as local businesses to prey on consumers who think they are in no position to haggle. Dependable Locksmith, Basad Inc, and Liberty Locksmith are just a few of the national chains that rip-off distressed consumers, charging up to $500 for simple jobs. From the LA Times:

