Recently, I was surprised to learn that Goldstar and LG are the same company. LG stands for “Lucky Goldstar.” Gasp! This is no surprise to reader Jef, though, who has to keep ordering the same microwave over and over, and those microwaves come from either Goldstar or LG. Why has he bought four of the same microwave? Is he a landlord, a rich person with many houses, or an eccentric person who insists on having a microwave in every room? No. His problem is that the microwave in his kitchen keeps breaking down, sometimes just barely after the end of the original warranty.
Earlier this week, we shared the story of reader Michael, who bought a pricey 3-D smart television from Amazon. His family thought it was pretty awesome until the set’s remote would no longer work. A few different repair teams weren’t able to make the TV and its remote work together permanently. Would he be left with a great big TV set that he couldn’t even use to watch YouTube videos? Sure, that’s a first world problem, but consumers deserve to get what they pay for. We posted about Michael and his TV. Coincidentally, after the post went up LG contacted him with a resolution. [More]
Earlier this week, we asked owners of Google’s new Nexus 4 smartphone whether they’ve found it exceptionally slippery. It was part warning, part user poll. Reader Blaine thought that his phone got all smashed up after falling off an ironing board in a way that sort of defies the laws of physics because of its curved back and super shiny surface. Sad Nexus owners wrote in, but so did tech fans who wanted to defend the honor of Google and manufacturer LG. The consensus? Don’t put your phone on a non-flat surface, and accessory makers really need to hurry up with those bumper cases. [More]
Here’s the problem with smart TVs that I had never thought of: they depend heavily on the remote controls that come in the box. That’s a lesson that Michael has learned the hard and expensive way. The “magic” remote that came with his 47-inch LG smart TV won’t work. That’s not very magical. Years ago, if your remote control didn’t work, the worst-case scenario was that you would have to get up off your rear end to adjust the volume or change the channel. In the case of Michael’s TV, he can’t use any of the Internet features without that specific remote. You know, the thing that distinguishes a smart TV from other, stupider TVs. Update: LG is sending Michael a new television. [More]
In the late ’90s, when most of us had TVs that weighed more than a teenager and could only dream of having a thin, widescreen TV, several manufacturers were fixing prices on the LCD screens that were about to revolutionize the industry. More than a decade later, consumers have a chance to get money back from this international criminal conspiracy. [More]
If you look at all the LG appliances pictured in the Home Depot flier advertising savings for customers who buy multiple appliances, you might be confused by the fine print at the bottom of the image. [More]
Morgan called up LG looking for a part for his dryer. He had learned that he wouldn’t be able to get the appliance repaired. That was disappointing, because he paid $1,000 for it only seven years ago. He was already frustrated enough when an LG customer service rep said the words that prompted him to write to Consumerist. [More]
Buying a new kitchen range should be a rather straightforward process. And yet Consumerist reader Bruce says he hasn’t been able to get anyone at LG to give him an honest answer about the appliance on which he wants to spend his cash. [More]
While much of the buzz at any Consumer Electronics Show revolves around the sexier kids in school — TVs, computers, cell phones — there is a quiet rumble surrounding the impending release of a horde of “connected appliances,” which is a blanket term for fridges, washers, dryers, dishwashers, stoves and ovens that communicate in some way with each other and maybe with the outside world. [More]
In a few hours, the folks at the Consumer Electronics Show will fling open the doors to the Las Vegas Convention Center and a crowd the size of a small city will begin gawking and toying with the latest in doodads and whatsthats. But for the second year in a row, me and my trusty camera phone were able to convince someone I had a reason to be on the show floor so I could snap a handful of last-minute preparation pics before anyone caught on to my antics.
Samsung was delighted to announce this morning at CES that they intend to place ads to the home screens of your fancy new Smart TVs. Does this annoy you? [More]
Starting Sunday, AT&T will get into the prepaid smartphone business when it begins selling the LG Thrive. [More]
Here at the Consumer Electronics Show in Las Vegas, companies like GE and LG are showing off appliances that should be able to cut into your electric bill. But before you run out and pick one up, there are some things you’ll need to know first. [More]
If glasses-free 3D is truly the future of TV, you wouldn’t know by the handful of companies that are showing off the technology at the Consumer Electronics Show in Las Vegas. [More]
A little bit of pricing news out of CES: LG told Dow Jones Newswires that their 3D TVs will be getting cheaper by 20% this year, as “production costs have been dropping with improved technology.” [More]
Ted really likes his new LG netbook, except for one problem: the self-focusing webcam focuses itself in the wrong spot. The company’s customer service representatives were extremely friendly but ultimately useless. Now Ted has to continue…just a bit out of focus. [More]
I stumbled across a shoot yesterday in Brookyln for a new LG phone commercial featuring a big ol’ carousel they stuffed into a warehouse in the Gowanus Canal area. [More]
If you bought an LG Chocolate phone, compare its serial number to the ones on this site—if it matches then you can sell it back to LG for $10,000. We’re not sure if this is just a fancy way to hold a contest, or if those 5 phones accidentally shipped with alien technology inside. Either way, it’s a bit more than you’d get through Craigslist. Hurry though; the offer/contest/coverup ends today.