After several pleasant seasons of not having to remember which company had paid to slap their name on Candlestick Park, fans of the San Francisco 49ers will have to get used to the Levi’s name, as the clothing company has ponied up the cash for the naming rights to the Niners’ under-construction stadium. [More]
Levi's Provides Fantastic Service Once You Email Their PR Department
By December 15, 2010
Last week, we shared Francis’s story of a package mixup at Levi’s. The company sent him the wrong box, and customer service reps seemed more worried about getting the incorrect package back than about making sure that his order was correct. Francis wrote to us, but shortly afterward he sent the same message to every Levi’s PR contact he could find–and heard back within the hour from a wonderfully helpful employee in the Corporate Affairs department. Yay! We love happy endings. [More]
Levi's Not Terribly Concerned That They Sent You The Wrong Order
By December 10, 2010
Francis tells Consumerist that his online order from Levi’s went slightly wrong. They sent him the wrong order. Simple enough: especially when the item was intended as a holiday gift, most retailers would immediately put a replacement order in the mail. Not Levi’s. Francis says that they were much more concerned with getting the other customer’s order back than with making sure that he received his original order in a timely fashion. Update: Francis’s situation was fixed even before we posted his story on the site. Hooray! [More]
