It’s The Little Steps That Count

It’s The Little Steps That Count

We somehow came across this commencement speech given by Odessa Piper, former owner of L’Etoile Restaurant, which she delivered to the graduating class of the University of Wisconsin-Madison. It probably isn’t Consumerist in nature — no customer service horror stories, no corporate megalomania, no craven disregard for the well-being of consumers. It’s just a charming and passionate story about how a young woman managed to stick to her principles and, after years of hard work, finally make her green and farmer friendly business into a profitable, highly regarded restaurant.