<![CDATA[Consumerist: letdowns]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: letdowns]]> http://consumerist.com/tag/letdowns http://consumerist.com/tag/letdowns <![CDATA[ Learn The Secrets Of Food Photography ]]> The blogosphere is circulating a link to an awesome German food photography site today, which compares package photos of food with what's inside for around 100 products. Sure, it's all in German, but the Industrial Food Revolution is the same pretty much everywhere. We looked around for a good "secrets of food photography" and found this article at Photocritic which lists some of the staples any good food photographer has at every shoot, including motor oil, cotton balls, and brown shoe polish. Mmm!

From Photocritic's "secrets" article:

Here's some of what you may find on their shopping lists, and at least one reason each has its rightful place in the photog's apron pocket:

Blowtorch, for browning the edges of raw hamburger patties, the goose-bumpy skins of nearly raw poultry, and hot dogs. (Caution: simmer hot dogs for a while before torching, unless your goal is an action shot of a pink-meat food explosion.)

Motor oil, as a stand-in for unphotogenic syrups.

Glycerin, along with various sizes of artist's paintbrushes (to make seafood look like it was just caught that morning) and a misting bottle (to spritz lettuce salads, giving them that just-picked-and-rinsed look).

This alternate page of the German food photography project skips the original site's tiny thumbnail layout and opens all the full-size images in one window, if you prefer that kind of presentation.

"werbung gegen realität" [Pundo3000] (Thanks to Ben!)
"The dirty tricks of food photographers" [photocritic.org]
(Photo: Pundo3000)

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Tue, 25 Mar 2008 15:21:37 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=372031&view=rss&microfeed=true
<![CDATA[ Applebee's Bruschetta Burger Menu Picture Vs Reality ]]>
Reader Megan is troubled by the strange, slimy cylinder of fries she received from Applebee's:

I went to dinner at the Applebee's in Woodland, CA a couple nights ago and ordered their bruschetta burger. As soon as I saw my order, I immediately took a picture and thought Consumerist needed to see it because it fits so well in the ad v. reality posts. The burger itself was a bit sloppy, but still looked similar to the menu picture. The fries, however, were a different story. In the menu photo, "garlic parmesan fries" are served in a ramekin and look quite tasty. Instead, I was served a cylinder of slimy, greasy fries with a couple pieces of parmesan cheese on top.

Enjoy!

Ohh, we know where we're heading for lunch! No, just kidding.

(Photo: defective burger)

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Tue, 18 Sep 2007 11:57:03 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=300960&view=rss&microfeed=true
<![CDATA[ Chili's Awesome Blossom Menu Picture Vs Reality ]]> The Chili's in Tuscaloosa, AL served Mike an "Awesome Blossom" that looks like it was run over by a truck. Mike didn't complain to his waiter or the manager, but he did write to us:

We ordered our food and I ordered the "awesome blossom". I've been a professional cook for 14 years and when I saw what I got I was personally offended. It looked to me like the cook had just scraped out the bottom of the deep fryer and threw it on the plate. I took a picture of the menu and our plate to show what they were advertising it as and what you actually get. They weren't very busy, most of the tables were empty. It seemed to me the cook was just lazy.

Did I send it back? No. I don't do that. Having worked in restaurants I know what often happens when food is sent back. Did I complain to the waiter? No. I didn't see the point in that either. He was a nice guy, (we even gave him a pretty good tip) it was something beyond his control. So instead I silently fumed about it and vowed to never return to the restaurant. The sort of passive aggressive thing that probably happens thousands of times every night at restaurants all over the world that don't deliver what they visually promise in their menus.

Mike, you are a paying customer; you should not have to stomach unacceptable food. A polite and quiet conversation with a manager wouldn't have placed the blame undeservingly on the waiter, nor would it have subjected you to the possibly retributive wrath of a clearly reckless cook. If you haven't already, send a letter to the corporate office. ]]>
Sun, 05 Aug 2007 15:32:38 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=286097&view=rss&microfeed=true