NEW YORK, 12:45 AM, MON JUL 7 | 7 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Lenovo

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mergers and acquisitions

Gateway, Acer, Packard Bell To Merge, Form Voltron

Acer is buying Gateway for $710 million. Meanwhile, Gateway has just offered to buy Packard Bell for $100 million, according to MSNBC. More »

10:23 AM on Tue Oct 9 2007
By Meg Marco
3,050 views, 27 comments

warranties

Great Customer Service From IBM (Lenovo)?

Dubner over at Freakonomics was distraught at the idea of sending his beloved laptop away to IBM for warranty repair, but since neither Geek Squad nor any of the IBM recommended vendors were up to the task, he reluctantly agreed. More »

3:37 PM on Mon Apr 30 2007
By Meg Marco
4,293 views, 35 comments

lenovo

100,000 ThinkPad Batteries Recalled Due To Fire Hazard

The CPSC has announced the recall of 100,000 ThinkPad extended life batteries. "If the battery in the laptop is struck forcefully on the corner, such as from a direct fall to the ground, the battery pack can overheat and pose a fire hazard to users. This is not an internal battery cell defect." Lenovo has received 4 reports of batteries overheating and damaging the notebook. There have been no injuries except "in one case, minor eye irritation to one consumer." More »

3:27 PM on Thu Mar 1 2007
By Meg Marco
834 views, 4 comments

Latest by NeoteriX: @Omri: It's not that big of a deal. Apparently the batteries are susceptible to overheating IF they are damaged. If you don't make a habit of dropping your laptop, I'm sure you'll be fine. more »

sony

Sony Recalls Practically Every Battery In The World

Dells exploding. Apples melting scrotums. Now Lenovos conflagrant. And it's all apparently over pesky Sony batteries. More »

4:44 AM on Fri Sep 29 2006
By consumerist.com
654 views, 3 comments

complaints

Consumers Speak: Lenovo's Tricky Customer Service

Ever since IBM sold their industry standard Thinkpad line of laptops to Lenovo, some have worried if the quality of the units would suffer. On the whole, it seems they haven't—they continue to review well, performance-wise. More »

9:26 AM on Thu Dec 22 2005
By consumerist.com
483 views, 3 comments

complaints

Consumeristas Speak: Lenovo's Free Thinkpad Battery Bait and Switch

B.L. Ochman writes:
This is about a bait & switch by Lenovo, from whom I just bought a $2,500 Thinkpad. I bought the computer from their site, paying $300 more than it would have cost on Buy.com because I wanted to configure it. And Buy.com had a fucked up policy.

Anyhow, when I ordered the computer, there was a promotion on the site that offered free shipping, as well as an extra battery, a cheap printer and some other stuff. I told the salesperson I wanted the battery. He came back and said they were out of them and did I want a printer. No, i didn't want a damn cheapo printer. I wanted a battery.

If they were out of stock they could have sent it when they got some more. It's not like this is a product that is rare. But no, the bait & switch was 'cheapo printer or go to hell.'
More »

12:19 PM on Wed Dec 7 2005
By consumerist.com
208 views, 1 comment

Latest by airship: Congrats on the new site, Gawker! Just checking to see if my Gizmodo commenting permissions work here, too, and I guess they do! Oh, and I love redheads. more »