lemonlaw
—>At first he thought it was an earthquake, being in California and all. Then Eric realized, no, it was his Mini Cooper that was violently shaking. More »
—>After umpteen attempts to have his multiple MacBook Pro problems fixed, only to be told each time the laptop was working perfectly fine, Jordan wrote a polite email to Steve Jobs. He affirmed his Apple loyalty, laid out what happened to him, and asked for help. A couple of emails later and he was able to walk into an Apple store and swap his jalopy for one of the brand new MacBook Pros that just came out. You might analyze how the letter was written for clues to his success but really what it came down to was that he had gone in for repairs of the same problem more than three times, qualifying him for a refund or replacement under what is known as "lemon law," and he got his issue under the nose of the guy at the top. Or at least the assistant who opens his email. Same difference. Jordan's success story, inside... More »
—>Two years ago, an arbitrator ordered a car dealership in Queens, NY to refund a customer's money under the "lemon law." You'd think that would be the end of the story, but no... it's the beginning. Jessica Harrison says she returned the "lemon" 2004 BMW to "Planet Auto Mall" but the dealer claims that they don't know what happened to the vehicle. Now Jessica has to keep making payments on the missing BMW. More »
—>"Dear Consumerist, More »
—>Did you know that if something you own is defective and you get it repaired three times for the same problem, you may be entitled to a free replacement under "lemon law?" More »
