Blog And Twitter Campaign Convinces Sony To Replace Defective TV

Blog And Twitter Campaign Convinces Sony To Replace Defective TV

Scott has been a longtime and loyal Sony customer, but the company finally disappointed him. He writes that his lovely 46″ LCD began to produce strange images on one side of the screen for ten minutes after powering up–not catastrophic, but not acceptable for a $3,000 TV, either. The regular channels of customer service were no help, so Scott took his case to his blog and to Twitter. The result? He heard from executive customer service within hours, and received a new TV for his trouble. [More]

HP Won't Replace My Messed-Up LCD Monitor

HP Won't Replace My Messed-Up LCD Monitor

Chris bought a Hewlett Packard-Compaq laptop that started suffering an ink blot-like glob of dead pixels several months later. Convinced that the malady is due to a manufacturing defect, he’s trying — so far unsuccessfully — to get HP to warranty it out. He writes: [More]

http://consumerist.com/2008/05/05/just-in-time-for-your/

Just in time for your rebate and stimulus checks, industry insiders predict price drops of 20-25% on HDTVs in May. [HD Guru via Gizmodo]