She’s been the (illustrated) face of the Wendy’s fast food empire for over 40 years, but Wendy Thomas — daughter of the chain’s founder Dave Thomas — has preferred to let that pigtailed drawing of her do the talking in the years since. [More]
Guests at the Vdara hotel in Las Vegas are complaining about getting cooked to a crisp. The hotel is a glass skyscraper, and the way it reflects the sun magnifies the rays, raising temps on areas it hits by as much as 20 to 30 degrees. The result can cause plastic cups and plastic newspaper bags to melt, and it’s definitely not comfortable to have it on you sizzling you up. The hotel is aware of the problem and is trying to deal with it, namely by putting out more umbrellas. Definitely a good reason to check out the online reviews before booking a hotel. [More]
A Vegas tourist attraction that doesn’t involve hookers, blackjack, or magic? It’s possible! Famed retailer of shoes and joy Zappos opens its office doors to hundreds of people every month, welcoming everyone, not just business executives and crazed fans. [More]
In most neighborhoods the local pool or swim club is filled with youngsters during the summer, splashing around and making a very distinctive white noise. But in Las Vegas, it’s a very different tale. [More]
Travel consumer advocate Christopher Elliott has a new post about an undisclosed $15/day “resort fee” that Trump International Hotel Las Vegas plans to tack onto a customer’s bill. The surprise is that the customer reserved the room through Priceline, and thought when he made the reservation that Priceline was telling him the final room rate. [More]
If you’ve always skipped the brothels while in Nevada because they didn’t offer the kind of companionship you’re looking for, Merry Christmas! On Friday, the Nevada Board of Health changed its health code so that male sex workers can be tested regularly for STDs, which means starting next year men can sell sexual favors alongside the women working at the Shady Lady Ranch. [More]
We hope you like the current casinos in Las Vegas, because that’s what you can look forward to for the next 10 years or so. No newly built Mount Rushmore facade, no Mini Grand Canyon indoor shopping avenue, no Godzilla-shaped hotel—nothing new to delight the vulgar parts of your optic nerve. The Wall Street Journal says after a decade in which casinos spent more than $30 billion on expansions, they’re now going to pay off debt and focus on “branding, marketing and customer loyalty.”
We thought this issue was taken care of the last time a Las Vegas Southwest employee randomly stopped someone from flying without checking to see if they could actually sit in a seat with the arms down (per Southwest’s policy), but apparently not. Now a Chicagoland man says he was stopped from boarding a return flight home to Chicago because he was too big (6’2″ 350lbs), but he airline wouldn’t allow him to prove that he could fit in the seat.
Nobody knows yet whether it was planted by an attendee, or if the ATM had been there for some period of time before the event, but hackers at last week’s DefCon conference in Las Vegas discovered a rogue unit that was designed to capture customers’ credit card data with each use.
In our post earlier today about the 65-year-old doctor who tried to use the bathroom on a recent Southwest flight and was subsequently arrested, we noted that the airline sent him an apology letter and a $100 voucher. That seemed kind of inappropriate for the situation, right? It turns out the letter was never meant for Dr. Madduri and was sent to him by mistake. According to our reader RedwoodFlyer (Sockatume also picked up on it), the letter was actually about him and was sent to all the other passengers on the flight; he was never meant to see it.
A 65-year-old urologist, born in India but living in the United States for 38 years now, was flying from his home in Missouri to a medical convention in Las Vegas on June 26th, 2008. Did you notice that “born in India” detail? Apparently his attempts to go to the bathroom angered and frightened a flight attendant, who wouldn’t tell Dr. Sivaprasad Madduri why he couldn’t use the lavatory (the pilot was using it) and who wouldn’t listen to Dr. Madduri’s explanation that he was taking a medicine that acts as a diuretic. When the plane landed he was arrested, spent the night in jail, and was told the next day to plead guilty and pay $2500 if he wanted a quick resolution.
Back in June we mentioned how TicketsMyWay has a reputation for not actually providing tickets—”MyWay” apparently refers to the company and not the customer, and it translates into “no tickets or refunds for you.” A customer who learned the hard way about TicketsMyWay sent us an alert that the company is operating under a new banner, OnTheGoTickets.com.
A reader wrote in to ask us if we’ve ever seen anything like the “Chargeback Abuse Policy” that Luxury Car Tuning in Las Vegas includes in their terms—”You agree not to file a credit card or debit card chargeback with regard to any purchase,” and if you do anyway, you have to pay any fees that normally the merchant must pay when dealing with a chargeback. The reader wants to know, “Is this allowed by any merchant agreement that you know of? Sounds pretty ridiculous to me. How likely would it be that they could get away with this?”
Last week’s news that the Westin Casuarina hotel in Las Vegas was surreptitiously charging conference attendees for the organizer’s unpaid bill generated enough bad press that the Westin did an about-face this week, and sent out letters on Tuesday telling affected customers it is reversing the extra charges. A Westin spokesman said, “We’ve decided as a matter of customer relations to issue the refunds while continuing to pursue payment from The Coaching Center” in Austin, Texas. The Westin also says the refunds are an “effort to show our good faith,” which we assume means “please don’t sue us.”
The Wall Street Journal says that about half of foreclosed homes nationwide have “substantial” damage ,much of it inflicted by bitter former homeowners who tried their best to destroy the property before being forced to leave.
Upgrade: Travel Better writes that hotels are using motion sensors and scales to charge you if you even move an item from your room’s minibar. Here is what one such device looks like at the Wynn hotel in Las Vegas. Say you want to check out the nutritional information on the package. Or look at it. Or you pick one up and change your mind. You could get charged an extra $100 for food you didn’t even eat. The safest bet is to just not touch the hotel minbar. Or even think about it. No doubt they’re working on sensors to detect that and charge you for it as well. [More]