Land’s End Can’t Redeem Shop Your Way Rewards, Doesn’t Care

Land’s End Can’t Redeem Shop Your Way Rewards, Doesn’t Care

Shop Your Way Rewards are one of the delightful selling points for continuing to shop at companies that are part of Sears Holdings Corporation, such as Sears, Kmart, and Land’s End. Hayden has accumulated a modest balance of these points, and wanted to spend them at Land’s end. The website won’t let him. He reported this problem to Land’s End, and no one at the company seems to care. At all. [More]

Lands’ End Reminds Females They Are Supposed To Be Bad At Math

Lands’ End Reminds Females They Are Supposed To Be Bad At Math

If you’re a school-age female who is breezing through your math lessons, the folks at the Lands’ End catalog would like to remind you that your lack of a Y chromosome apparently means you should be struggling to keep up in the class. [More]

Amazon.Com Wins Best Customer Service

Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here’s the top ten list, according to a National Retail Federation/American Express study.