Lands’ End Divorce From Sears Complete, But They’re Still Roommates

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

After twelve years together, Sears and Lands’ End have officially split. They’ve been through a lot together: Sears bought the former sailing gear retailer in 2002, before the formation of the sprawling disaster that is Sears Holdings. For a while at least, absolutely nothing will change for consumers. [More]

Lands’ End Will Officially Be Freed From Sears On April 4

Lands’ End Will Officially Be Freed From Sears On April 4

After 12 years in the Sears family fold, Lands’ End is heading out on its own in a spinoff set for April 4. From there on out, it’ll be a stand-alone, publicly-traded company, without the shadow of its struggling former parent company looming over all those fleece jackets and sensible sweaters. [More]

Sears Really Will Spin Off Lands’ End, Won’t Make Any Cash From It

Sears Really Will Spin Off Lands’ End, Won’t Make Any Cash From It

As part of Sears’ exciting new plan of ditching any businesses that consumers actually like, the company announced today that it will be spinning off Lands’ End. The catalog company, which sells decent-quality clothing for middle-aged people, has been part of Sears since 2001. Instead of selling off the business, Sears plans to spin it off as its own entity, as it did with Sears Outlet and Hometown stores last year. [More]

Land’s End Can’t Redeem Shop Your Way Rewards, Doesn’t Care

Land’s End Can’t Redeem Shop Your Way Rewards, Doesn’t Care

Shop Your Way Rewards are one of the delightful selling points for continuing to shop at companies that are part of Sears Holdings Corporation, such as Sears, Kmart, and Land’s End. Hayden has accumulated a modest balance of these points, and wanted to spend them at Land’s end. The website won’t let him. He reported this problem to Land’s End, and no one at the company seems to care. At all. [More]

Lands’ End Reminds Females They Are Supposed To Be Bad At Math

Lands’ End Reminds Females They Are Supposed To Be Bad At Math

If you’re a school-age female who is breezing through your math lessons, the folks at the Lands’ End catalog would like to remind you that your lack of a Y chromosome apparently means you should be struggling to keep up in the class. [More]

Amazon.Com Wins Best Customer Service

Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here’s the top ten list, according to a National Retail Federation/American Express study.