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gross
Employees May Hate US Airways More Than Their Customers Do
US Airways is America's most hated major airline. It's not really a secret. What's new and exciting is that the employees actually hate the airline more than you do, according to the New York Times, and it's not for the reasons you might suspect. They actually hate the dirty airplanes and gross food, too.A rich record of the employee discontent emerges from regular question-and-answer sessions held at US Airways, which is both the worst-performing big airline in the country and a company that encourages its 36,000 workers to direct tough questions at its chief executive, W. Douglas Parker.More »
lawsuits
InfomercialScams.com Gets Sued Constantly
Over at the Consumer Law & Policy blog there is a post about the legal troubles of Justin Leonard, the owner of InfomercialScams.com, a site that posts unedited reviews of various infomercial products. More »
investing
SEC Cracking Down On Stock Spam
The SEC doesn't like stock spam. They've suspended trading in three companies as part of an anti-spam initiative, meant to deter e-mail campaigns that defraud investors. More »
good intentions
Washington D.C. Gives Away Uncool, Defective Condoms
We're sure that Washington D.C. meant well when it started giving away free condoms in order to help stop the spread of H.I.V. in the US city with the highest AIDS rate. One problem: The condoms suck. More »
ebay scams
NYC Jeweler Caught Fake Bidding On Its Own Items
Once upon a time we worked at an office where a certain loud individual would sit around bidding on her own stuff on eBay in a sad attempt to drive prices up on her collection of bedazzled jeans. We know this because she not only bid on her own stuff, she asked other people in the office to "fake bid" on her tacky crap. More »
nickel and dimeing
AirTran Charges $15 For Exit Row Seat Assignment, Makes Customers Sad
Nickel and dimeing your customers leads to letters like this one, from reader Kristen who writes in to share an email her friend just got from AirTran, her favorite airline:Hi Consumerist,AirTran's email inside. More »
My friend received this e-mail from Airtran yesterday, stating how "convenient" it is that we can now pay for emergency exit row seats ahead of time to reserve them for our upcoming flights. I fly Airtran more than any other airline and almost never had any problem getting the emergency exit row for free when I arrived at the airport. I love Airtran for their direct flight from Orlando, FL to Rochester, NY, their free A+ Rewards program and affordable prices. Having to pay $15 each way to reserve my usually free emergency exit row could very well bump their prices above the competition, adding $30 round trip. Airtran - I understand many discount carriers are charging for these seats, but that doesn't mean you have to do it as well! I don't feel that this is any more convenient and might send me to another airline for business. Please reconsider your decision.
Thanks Consumerist,
Kristen
gamestop
Is It New If GameStop Already Opened It?
GameStop has a policy of opening their new games before they sell them to you, and that has some customers understandably pissed off. From Aeropause:I stood there and watched the clerk open the cabinet and lift out a Sid Meier's Pirates designed users manual. I see him pop open an empty PSP case and slide it in.More »
all i want for xmas is a psp
Sony PSP Flog Removed
Sony stripped the PSP flog from the internet this afternoon. More »
all i want for xmas is a psp
