<![CDATA[Consumerist: Kraft]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Kraft]]> http://consumerist.com/tag/kraft http://consumerist.com/tag/kraft <![CDATA[ Tell Kraft Their New Ranch Dressing Recipe Is Gross, Get Coupon For More Gross Dressing ]]> Kraft has apparently changed their recipe for Ranch dressing and reader Bobby thinks the new stuff is "bad," so he emailed to let Kraft know.

Bobby says:

So has anyone noticed how horrible the new Kraft Ranch Dressing tastes ever since they came out with the new bottle designs a few months back? Well, I noticed it and emailed Kraft to tell them how bad the new stuff tastes. I received an email back appologizing and saying that they have indeed changed their recipe in many of their salad dressings. The lady also said she was going to send me a reimbursement in the mail to reimburse me for the bottle that I purchased. I got the letter today and they actually sent me a coupon for a free bottle of Kraft Salad Dressing. LOL. Why would I want another bottle of the same stuff I wrote in to complain about how badly it tastes?

Kraft had good intentions in mind, but obviously weren't using their head.

Hmm, we suppose you could try the "Zesty Italian" or something? But yeah, a coupon for more of the crap you didn't like is not exactly the same as a reimbursement. Sigh.

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Consumerist-5066075 Mon, 20 Oct 2008 15:39:51 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5066075&view=rss&microfeed=true
<![CDATA[ Food Makers Want To Sell You Cheap Food For Big Profits ]]> Gone are the days of pushing "premium" food offerings, says the Wall Street Journal— big food manufacturers like Kraft and Campbell are going to be pushing "cheap" foods like tomato soup and cheese singles — foods which are thought of as "easy on the wallet" but are still hugely profitable for the manufacturers.

From the WSJ:

But lower-priced "value" products can also have wide margins because they're cheaper to make. "Food companies will be careful to shift consumers to products that are still high margin," says Robert Moskow, an analyst with Credit Suisse. "Powdered Kool-Aid beverages are one of the most profitable food products in history."

Also Monday, the milk industry will begin running ads touting milk as a bargain. Financial guru Suze Orman will don the familiar milk mustache in a print ad that reads: "Even at today's prices, a glass of milk only costs about a quarter...." The ad is a big departure from prior "Got Milk" campaigns that focused on the nutritional value of milk.

The milk industry plans to spend just under $1 million on the Suze Orman ads.

The WSJ says the new campaigns indicative of a food industry that's afraid of consumers. Shoppers have been pinched by a 7.5% jump in food prices in the first 8 months of 2008, and have started buying generics. Oh, no!

If you're a member of the PTA, you can expect ConAgra to start giving you the hard sell on their cheap Banquet frozen dinners — they've hired "hundreds of mothers to provide money-saving tips and free product samples at PTA meetings and church groups across the country. The moms will be paid in Banquet product coupons, the company said."

Campbell will begin calling their soups, "the original dollar menu," stressing that you just have to add water, and Kool-Aid's new claims the product provides "more smiles per gallon" compared to soft drinks.

Food Marketers Cook Up 'Value' Campaigns [WSJ]
(Photo: What Rhymes With Nicole )

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Consumerist-5056392 Mon, 29 Sep 2008 13:42:02 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5056392&view=rss&microfeed=true
<![CDATA[ Kraft is making money by raising prices. ... ]]> Kraft is making money by raising prices. Forbes reports, "Kraft said price increases, which were a response to rising commodity costs, accounted for more than 7.0% of the revenue gain." [Forbes]

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Consumerist-5030055 Mon, 28 Jul 2008 13:59:29 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5030055&view=rss&microfeed=true
<![CDATA[ Get Ready For More Supermarket Price Hikes ]]> The notorious Grocery Shrink Ray was supposed to help prevent this, or so we were told by apologists for it, but Datamonitor is reporting that Kraft Foods, Kellogg's, ConAgra, Sara Lee, and Tyson "are all expected to announce a hike in the prices of their products" in the near future. Here are some of the hikes you can expect, according to the Chicago Sun-Times.

  • Cereal makers General Mills and Kellogg Co. have both said they will raise prices. General Mills "said it needed to make up for cost increases that it expects will total 9 percent."
  • Kraft Foods, whose brands include Oscar Mayer, Philadelphia cream cheese, Oreos and Wheat Thins, will follow its 8% price increase earlier this year with another one to offset rising commodity costs.
  • Sara Lee will raise prices 20% for its meat products like Jimmy Dean sausages and Ball Park Franks. Sara Lee's COO gave this mangled explanation to Datamonitor: "Price increases vary a lot by type of products but the increases will be as low as zero and some products we will decrease on and other increases (will be) in excess of 20%."

The Chicago Sun-Times advises,

Overall grocery prices are expected to rise 5 percent to 6 percent this year. But some categories are projected to post higher increases, such as eggs, fats and oils and cereals.

A report by the Food Institute, a research group for manufacturers, predicted 2008 increases of at least 9 percent for those products.

"Grocery bills going up — again" [Chicago Sun-Times]
"US food firms to increase prices again" [Datamonitor] (subscription only)
(Photo: Getty)

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Consumerist-5028085 Wed, 23 Jul 2008 08:15:44 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5028085&view=rss&microfeed=true
<![CDATA[ Kraft Wants You To Know That The Grocery Shrink Ray Did NOT Zap Their Italian Dressing! ]]> Reader Max writes in to let us know that Kraft's Zesty Italian Dressing has (allegedly) not been hit by the dreaded grocery shrink ray— a fact that they proudly display right on the bottle!

Max says:

While I typically do not keep track of either the price or size fluctuations of my ordinary grocery purchases, this label jumped out at me. The label, for Kraft Italian salad dressing, prominently boasts "Still 16oz!". Whether this is a marketing reacting to the increased awareness of the 'grocery shrink ray' I cannot be certain. Unfortunately I do not have the price comparison available to see if Kraft has simply raised the price while keeping the same amount of salad dressing.

Resist, Kraft. Resist!

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Consumerist-5021899 Mon, 07 Jul 2008 10:33:24 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5021899&view=rss&microfeed=true
<![CDATA[ Kraft Stole Idea For "Bagelfuls" From "Bagelers" ]]> parishiltonbagelers.jpgAs several readers have pointed out, Kraft's new "Bagelfuls" (aka Bagel Twinkies) are not without precedent: A small New York company has been making the same thing, called "Bagelers," since at least 2003. As depicted in the picture at left, (the company tried to make a splash at the 2004 Teen Choice Awards, scoring pictures and other stars on the red carpet holding boxes of Bagelers. Why it takes $100 million to steal someone's idea is an answer best left to the masters of corporate America.

PREVIOUSLY: Kraft Invents The Twinkie Of Bagels: "Bagelfuls"

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Consumerist-377084 Mon, 07 Apr 2008 20:14:08 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=377084&view=rss&microfeed=true
<![CDATA[ Kraft Invents The Twinkie Of Bagels: "Bagelfuls" ]]> bagelfuls.jpgEver toast, spread cream cheese on, and eat a bagel, and be like, damn, this is taking too long? Kraft's Bagelfuls, essentially, a bagel Twinkie, are for you. A "Bagelful" is a frozen bagel tube with cream cheese inside. They're kept in the refrigerator and then toasted, microwaved, or even eaten straight from the box. If you've given up on life, be sure to try one of these delicious "Baglefuls."

Kraft's $100 Million Idea: Cream Cheese-Filled Bagels [Brandweek]

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Consumerist-376942 Mon, 07 Apr 2008 14:56:03 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=376942&view=rss&microfeed=true
<![CDATA[ The Great Coffee Can Patent War, Starring Kraft and Procter & Gamble ]]> If you drink Folgers or Maxwell House, the coffee can on your shelf is the subject of a patent war between Kraft and Procter & Gamble. Both are accusing the other of stealing the innovative technology used to contain your precious morning fuel in a resealable plastic can that can "withstand the pressure changes that occur between the factory and the consumer's home."

Kraft is seeking unspecified damages. The Northfield, Ill.-based company also wants P&G to stop sales of the Folger's plastic coffee container, saying Kraft will be harmed if those sales continue.

P&G responded on Wednesday with a suit of its own in the same court, spokesman Bryan Brown said. The suit alleges containers Kraft uses for Maxwell House violate one of P&G's patents. The suit likewise seeks unspecified damages and asks that a judge rule to prevent Kraft from using P&G's patents.

The suits follow one filed by P&G against Kraft on Aug. 27 in U.S. District Court for the Northern District of California in San Francisco. In that case, Cincinnati-based P&G sought a similar patent infringement ruling involving a different patent that it alleges Kraft uses in plastic containers for Maxwell House.

That case also sought unspecified damages and an injunction to prevent Kraft from selling the coffee in the packaging.

So what is the magic behind patent number 7,169,418?
A fresh packaging system for roast and ground coffee having a top load capacity of at least about 16 pounds (7.3 Kg) comprising a container with a closed bottom, an open top, and a body enclosing a perimeter between the bottom and the top. A protuberance is continuously disposed around the perimeter of the body proximate to the top and forms a ridge external to the body. A flexible closure is removeably attached and sealed to the protuberance so that the closure seals the interior volume of the container. The container bottom and container body are constructed from a material having a tensile modulus number ranging from at least about 35,000 to at least about 650,000 pounds per square inch (at least about 2,381 to at least about 44,230 atm).
Translation: It's a plastic coffee can with a resealable top.

Kraft, P&G sue over coffee cans [AP]
Packaging system to provide fresh packed coffee [Google Patents]

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Consumerist-318383 Sat, 03 Nov 2007 10:38:20 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=318383&view=rss&microfeed=true
<![CDATA[ Kraft is recalling 23,000 cases of Baker's ... ]]> con_tinybakerswhitechocolat.jpg Kraft is recalling 23,000 cases of Baker's Premium White Chocolate Baking Squares after FDA testing "detected the presence of salmonella in some 6-oz. packages." So far no illnesses have been reported, so if you're the opportunistic con-artist type, you've got a shot at being first-to-media on this one. [Reuters

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Consumerist-307128 Thu, 04 Oct 2007 13:15:01 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=307128&view=rss&microfeed=true
<![CDATA[ Kraft Introduces New Butter Flavor Containing Diacetyl, The "Popcorn Lung" Ingredient ]]> butter.jpgRecently, after numerous complaints of serious illness from popcorn workers and one complaint of illness from a consumer, ConAgra and Pop Weaver removed diacetyl from its microwave popcorn and now proudly announce to their customers that their product is diacetyl free. Kraft, on the other hand, decided that now would be a good time to introduce a brand new diacetyl-based butter flavor into the market.

Kraft says the flavor "can help improve the nutritional profile of products by reducing their calorie content." Sadly, fake butter doesn't taste the same, so manufacturers will have to "adjust their formulations - perhaps through the addition of functional starches or shortenings - in order to build back the texture and mouthfeel normally achieved by butter." The flavor isn't limited to popcorn, it can be used for any product where one would need a "toasted butter flavor," including crackers, soups, and prepared meats.

Doesn't Kraft worry about diacetyl's health effects when inhaled?

The truth is, diacetyl doesn't pose a great risk to consumers, and is really only dangerous when inhaled regularly in large amounts. Workers may be at risk, but there are still no OSHA standards that deal with diacetyl, so it seems that Kraft is in no hurry as long as consumers do not demand that they stop using the ingredient. Kraft says it is currently formulating a diacetyl-free version of the flavor, to be introduced at some time in the future.


"To some customers diacetyl is not an issue, to others it is. We're moving forward towards formulating solutions to meet customer needs," KFI flavorist Susan Parker told FoodNavigator-USA.com.

Kraft launches toasted butter flavor [Food Navigator via Pump Handle]
(Photo:greenmelinda)

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Consumerist-303406 Tue, 25 Sep 2007 12:28:50 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=303406&view=rss&microfeed=true
<![CDATA[ For Little Apparent Reason, Spiral Mac N Cheese Costs 37 Cents More Than Elbow ]]> maxncheeses.jpgKraft Macaroni & Cheese Spirals cost 37 cents more per box than regular Elbow variety, despite the former weighing 1.75 oz less than the latter, reports the thoughts on technology blog. This breaks down to a difference of $.06/oz, vs $.14/oz. That's 24% fewer noodles, with a 133% price increase.

Why such a price difference? Obviously, cheese spirals are a technological marvel and Kraft needs to recoup the cost of building an entire spiral factory, not to mention the research and development. Plus, there's the benefit of eating mac n cheese feature 3 chicks you've never heard of. So, if you're looking for the best mac n cheese value, stick with the classic elbow box.

spiral macaroni is a racket [thoughts on technology]

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Consumerist-291259 Mon, 20 Aug 2007 12:43:45 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=291259&view=rss&microfeed=true
<![CDATA[ Recall: Oscar Mayer/Louis Rich Chicken Infected With Listeria ]]> Kraft foods is recalling all Oscar Mayer/Louis Rich chicken breast strips on fears they may be infected with Listeria monocytogenes.

The recall applies to the following products:

•Oscar Mayer Louis Rich Chicken Breast Strips with Rib Meat Southwestern Seasoned
Net Wt 6oz, UPC 71871 55720
•Oscar Mayer Louis Rich Chicken Breast Strips with Rib Meat Grilled
Net Wt 6oz, UPC 71871 55721
•Oscar Mayer Louis Rich Chicken Restaurant Style Breaded Chicken Breast Strips
Net Wt 6oz, UPC 71871 55784
•Oscar Mayer Louis Rich Chicken Breast Strips with Rib Meat Italian Style
Net Wt 6oz, UPC 71871 55723
•Oscar Mayer Louis Rich Oven Roasted Chicken Breast Cuts with Rib Meat
Net Wt 6oz, UPC 71871 55722
•Oscar Mayer Louis Rich Chicken Honey Roasted Chicken Breast Cuts with Rib Meat
Net Wt 6oz, UPC 71871 55725
•Oscar Mayer Louis Rich Chicken Breast Strips with Rib Meat Grilled, Family Size
Net Wt 12oz, UPC 44700 02306
•Oscar Mayer Louis Rich Chicken Breast Strips with Rib Meat Southwestern Seasoned, Family Size
Net Wt 12oz, UPC 44700 02307
Call helpful Kraft operators with your questions at, (800) 308-1841. Don't bother them with the basics, like 'what is the chicken infected with?' To help remember nuggets like that, we put together a little jingle:
Oh, I wish I were an Oscar Mayer chicken,
That is what I truly wish to be.
'Cause if I were an Oscar Mayer chicken,
Everyone would have Listeria monocytogenes.
— CAREY GREENBERG-BERGER

Oscar Mayer ready-to-eat chicken recalled [MSNBC] (Thanks to Anthony!)
(Photo: eurleif)

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Consumerist-239403 Sat, 24 Feb 2007 10:47:40 EST Carey http://consumerist.com/index.php?op=postcommentfeed&postId=239403&view=rss&microfeed=true
<![CDATA[ What Is The Definition of "Real Kraft Cheese"? ]]> First it was guacamole with hardly any avocado in it. Then, Capri-Sun's "All Natural" label came under-fire. Now it looks like "Real Kraft Cheese" isn't so "real" after all. From Crain's:

These products get their flavor from natural and synthetic ingredients that add up to processed cheese — made in a laboratory, not on a dairy farm...
Kraft, like many food makers, often walks a fine line with its marketing, testing the limits of federal labeling regulations that are often vague or confusing.

Nowhere is that confusion more evident than on products containing Kraft's signature food: cheese.... Kraft Macaroni & Cheese Three Cheese lists no varieties of cheese among its ingredients (a Kraft spokeswoman says the three cheeses are a processed cheddar blend, Monterey Jack and blue cheese), although it does list cheese culture, milk and sodium tripolyphosphate.Many products with the "Real Kraft Cheese" logo, like Easy Cheese, Oscar Mayer Cheesiest Cheese Dogs and Cheez Whiz dip, don't list any natural cheese as an ingredient."

Crain's says calling Kraft's processed-cheese product "real" cheese is legal.

"Calling processed-cheese ingredients real cheese is legal, because while the Food and Drug Administration regulates many food-related claims, defining terms like "low-fat" and "organic," it doesn't define other terms, including "natural" and "real." That means manufacturers can use those terms as they see fit, as long as they do so "in a manner that is truthful and not misleading," according to an FDA spokesman."

As far as the guacamole and Capri-Sun go, Kraft has changed the labels on both. —MEGHANN MARCO

What is 'Real Kraft Cheese'? [Crain's Chicago Business] (Thanks, Kerry!)

PREVIOUSLY:
High-Fructose Corn Syrup No Longer "Natural"

Kraft Lawsuit: Capri Sun Isn't "All Natural"

Kraft: Fake Guacamole Lawsuit

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Consumerist-234049 Mon, 05 Feb 2007 13:59:13 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=234049&view=rss&microfeed=true
<![CDATA[ High-Fructose Corn Syrup No Longer "Natural" ]]> For the first time, Capri Sun will not be labeled "All Natural."
From the CL&P Blog:

This past week two major food companies stopped a deceptive practice — claiming that their drinks were "natural" when they were sweetened with high-fructose corn syrup (HFCS). Both companies acted after legal action by the DC-based nutrition and health advocacy group Center for Science in the Public Interest (CSPI)....
On Monday, January 8, CSPI sued Kraft Foods for claiming that Capri Sun drinks were "natural," when in fact HFCS was the second ingredient after water. The company immediately announced that it was completely getting rid of the "natural" claim....
Then, on Friday, January 12, Cadbury Schweppes announced that it, too, would stop calling HFCS-filled 7UP "all natural." This announcement culminated several months of negotiations between Cadbury and CSPI.
High-Fructose Corn Syrup is a complicated substance that takes a lot of processing to produce. —MEGHANN MARCO

CSPI's Litigation Project Forces Change By Two Major Food Companies [CL&P]

PREVIOUSLY: Kraft Lawsuit: Capri Sun Isn't "All Natural"

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Consumerist-230839 Tue, 23 Jan 2007 14:33:07 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=230839&view=rss&microfeed=true
<![CDATA[ Kraft Lawsuit: Capri Sun Isn't "All Natural" ]]> Kraft needs to start making food that isn't made out of plastic, because it's pissing people off. And the people have lawyers. A Florida woman has brought a class action lawsuit against Kraft, maker of Capri Sun. Why? She says they're guilty of deceptive marketing because the juice drink contains High Fructose Corn Syrup, and thus isn't "All Natural."

Obviously, this woman isn't familiar with Kraft's standards for guacamole. Incidentally, this lawsuit should be about the fact that those straws do not puncture the little foil dot. Grrrr! We hate that foil dot.—MEGHANN MARCO

Kraft is Sued for Falsely Calling Capri Sun Drink "All Natural" [CSPI] (Thanks, Mitchell)
Read The Lawsuit! (PDF) [CSPI]

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Consumerist-227895 Wed, 10 Jan 2007 19:09:14 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=227895&view=rss&microfeed=true
<![CDATA[ Kraft: Fake Guacamole Lawsuit ]]> If Kraft could make peanut butter with no peanuts in it, you can bet they would. The LA TImes is reporting that a California woman is suing Kraft because their "Guacamole" doesn't have enough avocado.

In fact, Kraft's guacamole contains less than 2% avocado.

""We think customers understand that it isn't made from avocado," said Claire Regan, Kraft Foods' vice president of corporate affairs."

So who is suing? "Brenda Lifsey, the plaintiff, said she made a three-layer dip with Kraft guacamole last year only to discover that it contained almost none of the ingredient she most expected: avocado.
"It just didn't taste avocadoey," said Lifsey, who identified herself as a federal employee who lives in Los Angeles. "I looked at the ingredients and found there was almost no avocado in it."

For the record, by law, peanut butter must contain 90% peanuts. There is no such law for guacamole. Kraft's "Guacamole" is essentially, "a whipped paste made from partially hydrogenated soybean and coconut oils, corn syrup, whey and food starch. Yellow and blue dyes give it the green color."

Well, ew. —MEGHANN MARCO

Lawsuit stirs up guacamole labeling controversy [LATimes]

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Consumerist-218457 Thu, 30 Nov 2006 18:10:49 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=218457&view=rss&microfeed=true
<![CDATA[ New Oblong Oreos Made For Dunking ]]> oreodunking.jpgWhen I was a lad in the early 90's, my friends and I were in perpetual fear of turning gay. We'd been told by many authority figures that one could somehow wake up and realize that they were gay, and so an elaborate system of early warning signs was passed into junior high dogma. For example, if you preferred to wear your watch on your right wrist, you were probably turning gay. The way you crossed your legs was also a signal of imminent homo-eroticism: the proper method was to balance one ankle on the opposing knee, giving proper breathing room to your elephantine testicular sack.

I did my best to avoid all of these telltale signs, until one day, in the school cafeteria, I dunked my Oreo into a glass of milk and my friend's face went white. "Dude," he whispered, looking over his shoulder frantically, "That's gay." That was the day that the rainbow entered my soul and I finally became tolerant of other sexual orientations. Because I'd rather be queer than eat my Oreo dry.

With that delightful personal anecdote out of the way, Kraft have announced the oblong Oreo cookie, made for easy dunking! Honestly, this is probably the best idea Oreo's had in a long time — we weren't big fans of their fluorescent orange Oreo campaigns. But an Oreo that can be easily shoved to sop up the last dregs of milk in a narrow glass... I've been waiting my whole life for this. Plus, it's a edible symbol of your own enlightened sexual tolerance!

Kraft to try oblong version of Oreo made for dunking [Chicago Business]

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Consumerist-165750 Fri, 07 Apr 2006 04:58:57 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=165750&view=rss&microfeed=true