Kohl’s Apologizes For Selling “Faux” Fur-Lined Parka Made With Actual Fur

Kohl’s Apologizes For Selling “Faux” Fur-Lined Parka Made With Actual Fur

Earlier today, the Humane Society accused Kohl’s of once again selling a product that supposedly used faux fur but actually contained the real deal. In a statement, the retailer apologizes to customers for the mix-up and says it has pulled the item in question from its website. [More]

Humane Society Accuses Kohl’s Of Passing Off Raccoon Dog Fur In Parka As “Faux” Online

Humane Society Accuses Kohl’s Of Passing Off Raccoon Dog Fur In Parka As “Faux” Online

The Humane Society once again has department store chain Kohl’s in its sights for allegedly advertising a product online that contains real raccoon dog fur and passing it off as “faux,” saying the company is in violation of FTC’s Fur Products Labeling Act and has deceived consumers. [More]

Kohl’s Shopper Sues Store For Bugging Her About $20 Debt

Kohl’s Shopper Sues Store For Bugging Her About $20 Debt

While most of the complaints we hear about debt collection involve consumers who don’t owe the money they are being hassled to pay. But what often goes undiscussed is the fact that the anti-harassment rules still apply to collectors regardless of whether or not they are trying to collect a bona fide debt. [More]

Returning Stuff You Didn’t Buy From Kohl’s For Cash Won’t Go Over Well

Returning Stuff You Didn’t Buy From Kohl’s For Cash Won’t Go Over Well

While we applaud creativity in many endeavors, ripping off a store with a bit of trickery just to get some cash out of the deal is a no-no, clever though it might be. Or in the case of a man accused of scamming a Kohl’s store in St. Louis out of some cash, it’s only a matter of time before your ruse is spoiled. [More]

Survey Says: Walmart Is Worst Discount Retailer & Worst Supermarket

Survey Says: Walmart Is Worst Discount Retailer & Worst Supermarket

Walmart may be the nation’s largest retailer and its biggest supermarket chain, but the latest results from the American Customer Satisfaction Index once again show that Big W continues to lag far behind all of its competition. [More]

All these are worth less than a popular messaging app.

27 Major Companies That Are Worth Less Than WhatsApp

Just how big of a deal is the $19 billion WhatsApp is getting from Facebook in the acquisition announced yesterday? It’s a pretty freaking big deal — especially when you consider that there are a whole lot of major companies –including many that produce physical goods you can reach out and touch — that have been around longer than WhatsApp and are worth a lot less. [More]

The Good, Bad & Ugly Of Stores’ Holiday Return Policies

The Good, Bad & Ugly Of Stores’ Holiday Return Policies

As much as we’d all love to believe that everything we give to our loved ones — and everything we receive from them — this holiday season will be exactly what we want and need, and that it will fit our bodies and/or be compatible with everything we already own. But odds are that a lot of us will be returning at least one thing to a store in the days and weeks after Christmas, so it helps to know retailers’ return policies. [More]

(KCTV-5)

Topless Woman Who Chased Peeping Tom Through Kohl’s Is A Hero, A Gosh Darn Hero

When you see something, you should say something. But one woman took that to great, heroic lengths when she noticed a man with his phone under her dressing room door, filming her while she was trying on bras at Kohl’s. She started screaming and chased him through the store — all while topless. [More]

Christmas Creeps Up On This Kohl’s Store

Christmas Creeps Up On This Kohl’s Store

Merry Kohl’smas! Reader Chris sent along this photo that his friend took last week in the department store of perpetual markdowns. America’s children have barely scuffed their new back-to-school shoes and most people haven’t even thought about what they want to be for Halloween, but you can buy a full complement of Christmas decorations at Kohl’s. [More]

(WAVE)

Mother Of Dead Newborn Found At Kohl’s Was 29-Year-Old Store Employee

Authorities have found and arrested the person who left a dead newborn in the ladies’ room trash in a Kentucky Kohl’s store two weeks ago. She’s a 29-year-old store employee, who has been charged with murder, tampering with physical evidence, and abuse of a corpse. The baby’s cause of death still hasn’t been determined, but it was full term and there was no obvious cause. [More]

(WAVE)

Dead Baby Found In Bathroom, Kohl’s Keeps Store Open

What should it take to close a store during a normal shopping day? Would you expect a department store to close if a dead person were discovered in the public restroom? What if the death were mysterious and homicide detectives were on the scene? What if the dead person were a newborn infant? [More]

Kohl’s Celebrates Royal Baby With Coupon Code For Peasants For Some Reason

Kohl’s Celebrates Royal Baby With Coupon Code For Peasants For Some Reason

Retailers don’t need much of a pretext to send out online coupons: current events, real or made-up holidays, the weather: it’s all a good enough reason to send out an e-mail and then sit back and wait for the sales to roll in. That’s the apparent logic behind a Kohl’s sale dedicated to the newest, tiniest heir to the throne of the United Kingdom. [More]

(dno1967b)

Court Says Stores Can Be Sued Over Questionable “Discounts”

We’ve written before — most recently about JCPenney — about retailers who mark up the original price of an item in order to make the “sale” price look better than it is. Some may say this is harmless marketing, as the retailer is going to charge that price regardless. Others say it’s a deliberately deceptive act intended to lure consumers into thinking they are getting a deal. [More]

Reader Fairly Certain That Men Are In Charge Of Shipping Bras At Kohl’s

Reader Fairly Certain That Men Are In Charge Of Shipping Bras At Kohl’s

Amy was disappointed with the condition that her bras arrived in from Kohl’s. Men, she insists, are in charge of packing the store’s lingerie. Or–let’s be inclusive here–people who have never needed to wear an article of clothing that has underwires. Or a molded cup. Not even all women understand the care with which delicately-constructed undergarments need to be handled. [More]

(dno1967b)

Kohl’s Staff Is Helpless When Gift Card System Goes Down

One of the most important factors in determining whether a retailer provides quality customer service is how it handles unexpected problems. Unfortunately for one Consumerist reader, no one at Kohl’s seemed willing to do any creative thinking when the store’s gift card system went down. [More]

Just in time.

Kohl’s Cash Isn’t Much Of A Deal When Nothing Is On Sale

Kohl’s is the land of never-ending sales: nearly everything in the store is on perpetual markdown, and no list price is what it seems to be. But reader Mike was annoyed recently when he earned some Kohl’s Cash from a purchase and brought it back the following week. He couldn’t find anything on sale that he actually wanted to buy, and was especially annoyed to see an item for which the price had increased by exactly the amount of his Kohl’s Cash voucher. [More]

(dno1967b)

Kohl’s Employee Explains Math-Impaired Signage

Vindication for reader Garrett: a real, live Kohl’s employee agrees that the “60% off plus 25% off equals 85% off” sign that he spotted in his local store makes no sense. That’s because this person studies engineering, which means that he or she has some familiarity with how math works. They explained to us what Garrett should have done, as well as the likely origins of this wacky sign. [More]

85% = 70%

At Kohl’s, 60% Off Then 25% Off Means 85% Off

Garrett understands math. And he knows that 60% off, then 25% off does not equal 85% off. That’s what the signs at Kohl’s said, and he assumed that was the discount he would get. No, the items he bought rang up at the lower price. He wrote to Kohl’s, thinking maybe that they would say, “Oh, yes, customer, you’re right; we just had the wrong signs up.” Not so fast! They insisted that the wrong math was really right. [More]