dressing rooms
We've all been there, trying on a pair of shorts in a
Kohl's dressing room when suddenly we feel the cold sting of three used syringes. Or maybe it's a joy that was limited to a Texas woman who was shopping yesterday at the Kohl's in Harris County, Texas.
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weights and measures
Don't walk out of
Kohl's without first double-checking your receipt. The store apparently has a penchant for overcharging customers, according to the Sacramento County Department of
Weights and Measures, which fined the chain $2,000 for repeatedly failing surprise inspections. CBS sent an enterprising reporter to see how long it would take for them to uncover a
pricing discrepancy of their own. Almost immediately, they found a woman who was charged $64.99 for a pair of shoes marked $59.99.
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sales
- Kohl's: 80-90% Clearance Sale
- Disney Outlet: Kid's costumes up to 80% off, plus extra 20% off code
- Amazon: Dr. Martens Men's 1914 Cherry Red Size 14 Boots $38
Highlights From Dealhack- Tiger Direct: UTStarcom GSM708 Unlocked GSM Phone $20
- Butterfly Photo: Canon Rebel XSi 12MP DSLR & Lens $790 Shipped
- Expedia: Save 30% off Hotels, Cars, Cruises & Other Travel
customer neglect
When husbands, boyfriends, and sons go shopping for womanly gifts, it's like shooting fish in a barrel for store clerks—these guys usually want to get in and out of the store as quickly as possible, and either they'll decide in a snap what to buy or they'll happily take your advice on what makes for the best gift. Either way, it's easy money with little hassle. Somehow, though,
Kohl's jewelry counter clerks missed this bit of retail advice—here's how they lost a $300 sale from a guy who was ready to buy and bolt earlier this week.
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rankings
The American Customer Satisfaction Index has released its
latest scores of retail businesses, so we thought we'd take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong.
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consumerist kit
Retailers are getting stricter with their return policies this year. If you're not hot about the Marshmallow Shooter or Toshiba SD-4990 DVD Player grams got you, keep the receipt and don't take it out of the package. Here's the return policies of some of the major retailers.
— BEN POPKEN
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Consumerist
Kohl's has signed musician Avril Lavigne to be the face of Abbey Dawn, a juniors lifestyle brand. A perfect synergy, one is just as much "punk" as the other. [NYmag via Don't Believe The Hypebeast]
