Kodak, the company whose name was once synonymous with photography, announced today that it will phase out its digital cameras, pocket video cameras and digital picture frames during the first half of this year, as it fights to crawl out from under Chapter 11 bankruptcy protection. [More]
It’s generally seen as bad form for a bankrupt company like Kodak to have its name plastered on a theater as a title sponsor. Kodak, which filed for Chapter 11 protection last month, has realized it would have a lot more cash to burn if it could wriggle out of a $75 million, 20-year commitment to slap its name on the Kodak Theatre, which hosts the Academy awards. [More]
The new year isn’t getting off to a good start for the photo folks at Eastman Kodak Co., which is reportedly preparing to file for Chapter 11 bankruptcy protection if it can’t unload a pile of its patents on buyers in the next few weeks. [More]
Joe got Kodak to agree to send him a replacement printer when his kept showing “replace the cartridge” error messages, even after installing several completely new cartridges. There was just one problem. Joe lives in Mexico. Kodak, based in the US, doesn’t ship internationally. How to get around this cartridge conundrum? Deb in Kodak’s executive customer service had an ingenious idea… [More]
Had David’s wife not probed closely, she could have ended up paying $228 for generic Fosamax that could have been easily gotten for $24. He’s sharing the story as a cautionary tale so that other people who are getting their maintenance prescriptions covered by their employer’s insurance don’t end up overpaying for generics. [More]
There was a time when many of us got our videos at Blockbuster after shopping for a Sony Discman at Sears, all while talking on our Motorola phone. All of these companies have had their glory days, but now they’re on the U.S. News & World Report’s list of 10 Companies That Have Lost Their Edge. [More]
It’s common practice for companies to license stock photography to use in promotional materials, but one of our readers thinks it’s somewhat strange that a camera company would go this route, when the one thing you’re trying to sell to consumers is the ability to capture great images. [More]
Rob’s digital photo frame stopped working a few days ago, so he contacted Kodak to see whether they could help him. He writes that he knew it was at least one month out of warranty because the warranty is for one year, and he’d been given it as a gift a year ago on Christmas. Still, he was hoping Kodak would cut him a deal or do some sort of above-and-beyond thing.
Instead, he found out that as far as Kodak was concerned, it had been out of warranty for over two years
Brandy’s Kodak digital camera comes with several pre-set modes, one of which is “beach.” However, when her camera stopped working after a trip to the beach, she reports that Kodak’s mystifying response to her service request was that just because a digital camera has a setting for taking photos at the beach, that doesn’t mean that you should actually take it to the beach.
A lot of people out there on the Interwebs apparently didn’t read our article about Kodak Gallery, and their photos were deleted from Gallery starting two weeks ago if they didn’t either pay up or make a photo print purchase. Many customers were fully aware of the deadline, but since Kodak provided no easy way to export full-size photos from the galleries, they were forced to download thousands of files one. at. a. time.
We’re not sure if this will work for brand new customers, but KodakGallery is offering free Mother’s Day photo cards through 5/16 with coupon code FREECARD. To ensure delivery by Mother’s Day, you have to order the card by midnight tonight. Note that you’ll still have to pay 99 cents shipping and handling. [KodakGallery]
We recently trashed Kodak Gallery, and rightly so, for providing the least value of any online photo storage/printing service. Now we take that back, because with a simple change to their terms, they’ve suddenly become a viable choice again—provided you meet a couple of conditions.
An anonymous tipster provides the following contact info for the Kodak executive team.
Kodak Gallery is a poor choice for online photo storage. As of this month, they’ve changed their storage policy so that now you must spend a minimum amount—$4.99 or $19.99, depending on whether you’re under or over 2GB of storage—every 12 months or your pics will be deleted. By comparison, Shutterfly has no minimum spending requirement and unlimited storage.
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Kodak’s new proprietary technology adds “clear” pixels to the red, green, and blue elements that form the image sensor array, collecting a higher proportion of the light striking the sensor.