Ian was annoyed. He sent us this photo while on hold with Redbox to complain. “Some jerk replaced the disk in the case with a paper photocopy so the return code could still be read,” he wrote. Well, that’s an evil trick. And not foolproof: Redbox knows who had their discs out at any given time, and also happens to have their credit card numbers. Once Ian got through, he explained what happened, and also how Redbox tried to make this up to him. [More]
Have you ever said to yourself at one in the morning, “I could really use some cupcakes,” but didn’t want to bake them yourself? Well, if you have the ability to get to Beverly Hills, cupcakery Sprinkles now has a pink cupcake kiosk installed outside of their store where you can buy fresh cupcakes, mixes, and even cupcakes for your dog. Of course there are cupcakes for your dog. [More]
As anyone who has tried to buy booze, wine or beer in Pennsylvania can tell you, the Keystone State has some of the most bizarre and byzantine liquor control rules on the books. Last year, the state tried to clear things up by introducing overly complicated wine kiosks in supermarkets, but it now looks like those have fallen victim to a payment dispute. [More]
In recent years, vending machines have gone from lunch room relics intent on eating your quarters and holding onto your Sun Chips to high-tech automated kiosks that sell everything from DVDs to ice cream, wine, beauty products, useless Farmville crap, electronics, designer bags and much more. But are they here to stay or is this just a trend? [More]
After wavering between charging $1.50 and $2 a night for Blu-ray rentals during its test program, Redbox has decided to go with the cheaper price as it makes the high-definition discs available nationwide at 13,300 kiosks, with plans to nearly double that number by the fall. [More]
Redbox is finally latching on to the Blu-ray bandwagon, announcing it’s months away from adding the pricier HD movies to its kiosks, but will be charging $1.50 a night rather than the standard buck it costs for DVDs. [More]
What can you do when a company bans not you, but your only credit card? John explains that he returned some Redbox movies before his vacation. Then his vacation got really exciting, and his credit card was briefly and accidentally reported stolen. He straightened things out with the credit card company, but Redbox was not so forgiving. He owes the company $15, but they won’t accept his money. Now he’s unable to borrow from Redbox, and their customer service is no help. [More]
Renting a DVD for $1 per day is a simple, easy-to-understand pricing scheme. But in some markets, Redbox kiosks are testing some new pricing plans. They will charge either $2 or $1.50 for the first night, and $1 for subsequent nights. [More]
One problem I’ve always had when shopping for jacked-up prices is I can’t find enough crazy to go along with it. Same thing for the crazy: I know where to go to get cart-loads of that, but I can’t find the 2400% markup! What I need, clearly, is for Radio Shack to open up specialty kiosks inside Target stores, so then— oh hey! It’s the Bullseye Mobile Solution!
Back in the day there used to be these things called VHS tapes. They used to cost a lot of money — so there were these places you could go to rent them. The last surviving relic of this bygone era, Blockbuster Video (also known as the company that was almost stupid enough to buy Circuit City), announced in a regulatory filing today that it plans to close over 800 stores by the end of next year. This is nearly twice the number they previously announced.
John, like many people, enjoys renting movies from Redbox kiosks and does so frequently. Recently, the machine wouldn’t accept his disc back. It’s not a huge inconvenience, but he started to wonder why he, the customer, needs to go out of his way due to a problem on the company’s end.
Chris spotted this
Blue Redbox at a Wal-Mart. Poor, confused box.
If you’re a gamer you know how shameful it feels to plunk down a game you played $60 at a used game store counter in exchange for $15 or $20 three weeks later.
Amanda just had a frightening experience with the woman at the Proactiv kiosk in her hometown of Hattiesburg, Mississippi: “[Mall security] told me to come over and get away from her because she would not stop yelling, and refusing to do anything until I was out of her sight.” [Update: we've received more information on who to contact to resolve this issue. Check out the bottom of the post for details.]