Hardcover books have a lot going against them — they’re expensive, often unwieldy, easily damaged. And now Amazon.com, which first made its name by selling books at deep discounts online, says it sells significantly more titles for its Kindle e-reader than it does in hardcover. [More]
Michael tells Consumerist that he’s disappointed in his Amazon Kindle, but really disappointed in Amazon and their lack of support for his problems with the device. The company admitted that his Kindle malfunctioned because of a product defect…but want Michael to pay the $89 fee for having his Kindle serviced out of warranty anyway. He’s not really interested, since he could buy a new Kindle for almost twice that. [More]
Because there apparently aren’t enough gunslingers at the e-book OK Corral, Google announced today that they plan on joining the battle royale when they open their online e-book store sometime this summer. [More]
Kindle owners may have had to sit by for a while as iPad owners got all the cool toys like Netflix, games and, oh, a color, backlit screen. But the latest software upgrade for the Amazon e-book reader promises a handful of niceties, including a Twitter client, password protection and better fonts. You can even — drum roll please — organize your books into folders. [More]
Now that the iPad is upon them, Amazon has finally made a deal to unleash their popular Kindle e-reader to the bricks-and-mortar retail market. Amazon has made a deal with Target that will have Kindles in some of their stores as early as this Sunday. [More]
You don’t have to go very far to find plenty of videos of iPads being unboxed. But if you want to see an iPad in a boxing match with an Amazon Kindle, there’s only one place to go: the streets of New York, where these two dudes battled it out to entertain the masses waiting outside the Apple Store (and promote electronics recycling business YouRenew). The winner? The guy in the Pink Floyd shirt, who managed to get himself into every shot. [More]
Apple’s full-color iPad tablet thingy is set to launch in the coming weeks and it’s predicted that the device will eat away at the huge e-book market share enjoyed by Amazon’s Kindle e-readers. Among the knocks against Kindles by some has been that their E Ink display — while much easier on the eyes than a traditional backlit screen — does not display color images, text or video. But that may change in the next year. [More]
Until now, if a Mac owner wanted to read a Kindle e-book on his computer, they were out of luck (or used something like Parallels and had the Kindle for PC app running on Windows). But that all ended today, with the release of Kindle for Mac. [More]
Imagine trying to buy a book from Big Generic Bookstore and watching the cashier add $5 to the sticker price. “What are you doing?!” you cry out, waving a fist menacingly at him. “You look like you can afford it,” he says back to you with a hint of entitltement. That’s basically what a publishing industry expert said in a piece he wrote last week about ebook pricing. [More]
After refusing to sell any Macmillan books or ebooks for three days, Amazon.com today gave in to demands by the publisher that it start charging $15 for Macmillan ebooks, rather than Amazon’s customary $9.99. In a statement, Amazon warned that customers might “rebel against such a high price for books that cost far less to distribute than physical books.” Will they also rebel against a $259, black-and-white, DRM-laden e-reader that doesn’t let you share or re-sell books that you “own,” and can yank them back without notice at any time? [More]
Sam is so elated with the way Amazon handled his broken Kindle complaint that he’s almost happy it broke in the first place. The CSR overnighted a new device to him and gave him 30 days to return the busted one. [More]
I’m not usually amused at the customer service horror stories that arrive in our in box, but this one is just so over the top that I can’t help but laugh incredulously. The lesson here, which Kate sadly learned for all of us, is if Sony ever asks you out of nowhere to send in your Reader for an update, run away. [More]
Shortcovers, an ebook retailer that I recommended to a Sony Reader owner last month, has morphed into something called kobobooks.com, and it’s now partially owned by Borders. If you own an ereader other than a Kindle, or if you read ebooks primarily on a smartphone, you might want to add it to your list of sources for ebooks. [More]
Update: Barnes & Noble says they’re changing this policy. If you or someone you know is getting a nook, Barnes & Noble’s version of the Kindle, this year and you want to use a gift card to fill it with books, forget it. For mysterious reasons, the retailer won’t allow it. (By contrast, Amazon does.)
Michael bought a Sony Pocket Reader last month, but with the exception of $10 bestsellers, he’s finding that other books he wants are priced higher than he’s willing to pay. For example, Tad Friend’s memoir Cheerful Money is $10 on Amazon and at Barnes & Noble, but $17.49 from Sony. Michael wants to know if we have any advice on how to get Sony to lower their prices.
Considering the growing amount of credit card fraud, it’s not surprising that banks are becoming more and more vigilant about identifying suspicious transactions. It’s too bad they haven’t been as successful at filtering out false positives or promptly notifying customers, as James Fallows at The Atlantic recently discovered when he got his account frozen for sending files to his Kindle.