For a recent trip, Michael rented a car from Hertz. It was a hatchback. He had a tiny problem: the key he had opened the doors and started the engine and everything, but didn’t open the hatch. He tried a few different ways to contact customer service, but couldn’t find anyone to help him or didn’t receive an answer. He never needed trunk access during his trip…but what if he had? [More]
Robert usually writes about energy and the environment on his blog. However, he recently ran into a scammer online, and surprised the scammer by fighting back:
After I didn’t roll over for him, he resorted to sending me numerous threats and harassing e-mails, going so far as to threaten harm to my elementary school aged son. I wasn’t about to let him get away with this. [More]
There are lots of honest locksmiths out there — but there are dishonest ones too — and they’re notorious for bullying helpless consumers out of a lot of money. Here’s the scenario: You’re locked out of your car, so you call a locksmith. You’re quoted a price that seems reasonable, but when the “locksmith” shows up, he bullies you into paying more money — a lot more.
The Colombus Dispatch informs us that Kroger loyalty cards do, in fact, help people find lost keys.
The U.S. Postal Service delivers about 100 sets of lost keys each week to the Great Lakes region Kroger headquarters in Westerville, which covers most of Ohio, Michigan and West Virginia. Kroger employees look up customers’ addresses and ship the keys and any attachments to their homes, often to very surprised owners.
Greedy national locksmith companies masquerade as local businesses to prey on consumers who think they are in no position to haggle. Dependable Locksmith, Basad Inc, and Liberty Locksmith are just a few of the national chains that rip-off distressed consumers, charging up to $500 for simple jobs. From the LA Times: