When Keurig quietly discontinued its Rivo Cappuccino & Latte System in Dec. 2016, the company said customers would still be able to purchase Lavazza brand pods — the only ones the Rivo accepts — in its online store, as well as from a few other retailers. Soon after, however, customers started bumping into “out of stock” notices almost everywhere online. What’s the deal? [More]
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Owners Of Discontinued Keurig Rivo Having Trouble Buying Coffee Pods That Will Work
By 2.27.17 — Updated: 2.28.17
Keurig To Pay $5.8M Over Failure To Report Defective Coffee Brewers
By 2.22.17
Under federal law, manufacturers, distributors, and retailers are required to immediately report information regarding possible safety defects to the Consumer Product Safety Commission within 24 hours of obtaining reasonable supporting evidence. Keurig allegedly didn’t follow that rule when it came to the Dec. 2014 recall of 7 million MINI Plus Brewing Systems, and now the company must pay $5.8 million. [More]
Here’s Where To Score National Coffee Day Freebies & Deals On Sept. 29
By 9.28.16
If caffeine is the music in your ears, the spring in your step, the very blood in your veins, well, tomorrow is your big day: National Coffee Day is Sept. 29, and with it comes a pile of offers from U.S. java joints for free or discounted coffee. We’ve got the goods on where to score your cheap fix in honor of such an important day. [More]
17 Commercial Failures From Brands With Spectacularly Bad Ideas
By 6.30.16
While Keurig is surely hoping there will come a day when its failed KOLD soda-making machine is but a misty, sparkling memory, it’s not the first company to reach for the stars, to fly too close to the sun, to try to capture lightning in a bottle… and fail utterly and completely, thereby forever securing a spot in the brand failure hall of fame, never to be forgotten. [More]
SodaStream Offering Free Sparkling Water Machines In Exchange For Customer Selfies With Discontinued Keurig Kold
By 6.10.16
Just in case Keurig wasn’t having a bad enough week after announcing it would be discontinuing its Kold soda-making machine and offering anyone who bought one a full refund, SodaStream has chimed in to rub a bit of salt directly into that carbonated wound. [More]
Here’s How To Request Your Keurig KOLD Refund
By 6.7.16
Upon hearing the news that Keurig Green Mountain is killing off its KOLD soda machine after less than a year on the market and refunding customers who paid up to $370 for the device, you might be thinking, “Hey, I have one of those things — how do I get my piece of the refund pie?” We’ve got answers. [More]
Keurig Killing Kold Soda Machine After Less Than A Year On The Market, Will Offer Customers Full Refunds
By 6.7.16
Keurig Green Mountain’s big hopes for an at-home soda machine to rival SodaStream have gone flat: the company says it’s dropping the KOLD machine after less than a year on the market, and will offer customers a full refund for the countertop appliances. [More]
Campbell Soup And Keurig Finally Selling Soup Cartridges Announced 2 Years Ago
By 9.9.15
Hey, remember two years ago, when we told you to expect cartridges of hot, instant soup-like substance soon for your coffee machine thanks to a partnership between Keurig and Campbell Soup Company? The project apparently took longer to make work than either company anticipated, and the product is hitting stores in the U.S. and Canada just now. [More]
Keurig Apologizes For Taking Away “My K-Cup” Reusable Coffee Filters, Promises To Bring Them Back
By 5.7.15
When Keurig came out with its new 2.0 machine last year, there was an almost immediate uproar — not only did the system make it impossible to use non-Keurig licensed coffee pods made by other brands, but it did away with its own non-disposable “My K-Cup” reusable coffee filter that cut down on waste and let people brew a pot of whatever kind of coffee they wanted. After admitting that sales of the 2.0 machines were far from great, the company now says it’s sorry it ever took My K-Cup off the market, and will be returning it to shelves. [More]
Inventor Of The Keurig Doesn’t Own One, Regrets Inventing It
By 3.4.15
Keurig’s K-Cup coffee pods are popular brewing devices that you can find in homes, offices, and waiting rooms. There are even refrigerators with a Keurig machine built right in. Do you know where you won’t find one, though? The home of the man who invented the machine back in the ’90s, John Sylvan. [More]
January Recall Roundup: Watch Out For Melted Monkeys
By 1.19.15
In the Recall Roundup for January, defective candles risk burning people and property, a coffeemaker sprays hot water somewhere other than the coffee grounds, and flammable and drawstring-laden children’s clothes made it to stores despite bans on both. Oh, and a toy monkey melts its own battery compartment. [More]
Keurig Recalls 7.2 Million MINI Plus Coffee Machines For Burn Concerns
By 12.23.14
After receiving around 200 reports — including 90 cases involving burn-related injuries — of hot liquid overflowing from Keurig MINI Plus coffee makers, the company has issued a recall of more than 7 million of the machines in North America. [More]
Here’s A Simple Method To Use Old K-Cups In Your Keurig 2.0 Machine
By 12.11.14
The Keurig 2.0 system has arrived, which is good news for people who like to make an entire pot of cartridge coffee, and terrible news for anyone who just bought a huge case of the wrong coffee pods at Costco. Older K-Cups aren’t backwards compatible…well, they aren’t supposed to be. [More]
Coffee Companies May Have Already Cracked DRM On Keurig 2.0
By 8.29.14
When we say that someone has cracked the DRM on something, usually it means a pirated song, game, book, or movie is about to make its way through the less-than-legal back channels of the internet. But this time, one company is announcing that they’ve cracked the DRM on another company’s coffee tech. [More]
Here Are Some E-Mails To Consumerist That We Don’t Understand
By 7.10.14
Here at Consumerist, we receive a wide variety of e-mails: reader complaints, pleas for help, links to news articles and blog posts, bafflingly irrelevant press releases, grammar corrections, insider confessions, and funny photos. We read and appreciate all of it, but sometimes we receive messages that we simply don’t understand. [More]
Starbucks Will No Longer Be Keurig’s Exclusive Super-Premium Coffee Brand
By 3.14.14
For the last five years, Starbucks has paraded itself around as the one and only super-premium coffee brand offered as a single-serving Keurig cup. But now the coffee chain and Green Mountain have decided not to go steady any more, in favor of opening up the field to other coffee brands. [More]
Keurig 2.0 Will Lock Out Unlicensed Coffee Pods And Potential Competition
By 3.3.14
Poor Keurig. Their K-Cup coffeemakers are immensely popular with consumers, but so are K-Cup-compatible brewing systems and coffee pods made by other manufacturers. That’s okay, though: the brand, part of Green Mountain Coffee, is in the process of developing its next brewer. The Keurig 2.0, you might say. This brewer won’t play nice with any unlicensed coffee pods. [More]
Now In Nespresso News: Another Day, Another Single-Cup Brewing System Makes Its Debut
By 2.20.14
Sitting high atop the lofty Green Mountain — made entirely of coffee beans, natch — sits Old Man Keurig on his Green Mountain Coffee Roasters throne. He surveys his coffee kingdom with satisfaction, after all, it’s 3/4 of the single-serving brewer market. But what’s that, on the horizon? A challenger is riding in from Europe — Nespresso.
[More]
