While it’s been a while since any of us have worked in fast food, we’re pretty sure that “Threaten him with box cutter” is not among Burger King’s suggested methods for dealing with a dissatisfied (dissatisfried?) customer. [More]
It’s one thing if a company earns a dominant market share in a region because consumers have voted with their wallets and decided that Company X is the best around and it’s the only one they want. It’s another when, in the case of the cable industry, that monopoly isn’t earned, but is instead the result of outdated regulations that force a certain company on consumers based on ZIP code. The introduction of higher-speed fiber-optic networks like Google Fiber and AT&T’s new experiment in Austin may shatter the concrete feet of a cable colossus like Comcast. [More]
Rob is a Time Warner Cable customer, and he’s received two really interesting things from them lately. First, a 50% speed boost: they claim to have upgraded the speed of his home Internet connection. That’s neat. Oh, and they’ve also cut his bill, from $45 to $30. Wow! What has prompted this amazing treatment? Years of loyalty and on-time payments? No, not exactly…Rob lives in Kansas City, pilot site for Google Fiber, the gigabit broadband project that’s threatening to make current broadband providers almost care about competing. [More]
Google has been using the Kansas City area as a place to test out its high-speed internet service and now it looks like the internet giant may be ready to try its hand at offering TV service to customers. [More]
It’s been over five years since we first wrote about postal workers being busted for detouring Netflix DVDs into their own private stashes, and yet there are apparently still some USPS staffers out there who think they can steal more than 100 DVDs and not have it set off alarm bells. [More]
Over the weekend, TSA agents at the Kansas City International Airport felt the full furor of the internet when a camera phone image of a baby being patted-down hit the web. The world wanted to know if we’d moved from worrying about dirty bombs to hunting for poopy bombs. In an attempt to diffuse the explosive situation, the folks behind the curtains of Security Theater took to their blog to offer an explanation. [More]
Late Wednesday night in a Kansas City 7-11, employee Gurpreet Singh was shot by a robber, even after he handed over the cash without protest. And now a relative of Sing wants the convenience store chain to install safety glass in all their stores before another employee dies. [More]
Fishy Selling Practices At Kansas City Restaurants: 85% Of The Fish On The Menu Is Not The Fish On The Menu
An NBC investigation in Kansas City, Mo., has discovered that 85% of area restaurants surveyed use cheaper fish in place of the one listed on the menu. Instead of red snapper, they mostly served tilapia—which costs five times less. Even “Red Snapper” restaurant was caught serving something that wasn’t red snapper.
KMBC in Kansas City, MO says that a local man found a racial slur on his receipt after returning a pair of shoes at a store called Journeys. He got his money back without a problem, but found a nasty surprise waiting on the receipt.
After going without any healthcare coverage for 3 years, (husband’s employer didn’t not offer it and husband and child have preexisting conditions that make self paid insurance imposable to afford) was ecstatic to find out my husband’s new employer did offer insurance! Even though it is at a very high premium and a $2000 deductible, it’s better than nothing, right? At least that’s what I thought, till I tried to use Blue Cross Blue Shield of Kansas City…
A deluge of baseball fans trying to collect free bagels has led Panera Bread to cancel a promotion with the Kansas City Royals. Under the promotion, ticket stubs from a home game in which the Royals won with thirteen or more hits could be redeemed for thirteen free Panera bagels.