There are millions of Americans who regularly take prescription proton pump inhibitor (PPI) medications to treat heartburn and ulcers, but researchers claim to have found a link between prolonged use of these drugs and a vitamin deficiency that could increase the risk of dementia, nerve damage, anemia, and other medical complications. [More]
Reader Laura had Kaiser Permanente health insurance through her employer. When she lost her job, she paid Kaiser directly for COBRA coverage. She stuck with the company for her employer-subsidized health insurance when she started a new job earlier this year, and was under the impression that the COBRA plan would end when her new coverage began. It didn’t.
When she couldn’t convince anyone in first-line customer service that she really, really didn’t mean to have two separate insurance plans simultaneously, she did some research and launched an executive e-mail carpet bomb at the company, bringing the bureaucratic stupidity to the attention of someone with actual power.
Good news if you prefer the allergy medication Allegra: it’s now available over-the-counter. Bad news, if you’re reader Cynthia: it’ll cost more for you out of pocket, and you can’t get it from the Kaiser mail-order pharmacy anymore. [More]
Tim has been stuck in a 7-month limbo with his ex-health insurer Kaiser Permanente that he is trying to break it off with. First he was told to write in a fax that said “I [name here] no longer want health care coverage by KP.” Then it turned out they gave him the wrong fax number, which he found out after he got a bill for missing payment. He called back and got the right fax number, was promised a refund and prorated payment, and sent in all his info. Instead, he got back a letter from the collections department. [More]