Where are six months and twelve months basically the same thing? At Comcast, of course. The cable company/ISP/overlords of all media want to show us all that they have a poor grasp on math. We can laugh it up all we want, but the joke’s really on reader Bubbicito. It doesn’t matter how confusing he finds the deals in Kabletown, because he doesn’t have any other choices for high-speed broadband. He can still vent at Consumerist, though. [More]
Comcast Offers Broadband So Fast, The Promotional Price Ends 6 Months Early
By March 19, 2013
30 Rock Gets In One Last Comcast Dig Before Going Off The Air
By February 1, 2013
The final episode of 30 Rock aired on NBC last night, and whether you enjoyed the series or not (we did), you had to admire how it was never afraid of biting the hands that fed it for seven seasons. [More]
Consumerist And Comcast Bring Blogger A ‘January Miracle’ Of Fast Internet
By January 16, 2013
For the first time in thirteen months, Andrea can do something that seemed impossible only a few weeks ago. She can surf over to YouTube, select a video, and have it play.For most people, this wouldn’t be all that amazing, but Andrea has been fighting with Comcast to get the fast data speeds that she was promised and that she needs to do her job. After a yearlong saga, how did she finally catch the attention of someone at Kabletown? Lots of blogging, a mention on Consumerist, and the heroic efforts of the Comcast Cares team. [More]
Comcast, Where Your Auto Pay Is Simultaneously On And Off
By October 22, 2012
When you put a monthly bill on auto pay, it’s easy to occasionally take for granted that the right amount of money is being taken out every 30 days. But when the company you’re paying doesn’t seem to know whether or not you’re enrolled in auto pay, you can end up screwed. [More]
I Would Rather Gnaw My Arm Off Than Continue Dealing With Comcast
By April 17, 2012
M. has had it with Comcast. In fact, she’s not even a customer of theirs anymore. But the good people of Kabletown owe her a $143 refund after she canceled service in February, and she can’t get her money out of their clutches. Even the customer service heroes of the Twitter team promise her that a check is on its way…but it never shows. At this point, it isn’t even about the money anymore. [More]
Family's Comcast Signal Obscured By Tangled Vines, Incompetence
By May 20, 2011
David has finally reached the end of his cable when it comes to Comcast reception at his house. He has had multiple technicians out to help. He has contacted the executive customer service SWAT team. He has Twittered. His connection is still crappy, and he’s locked in a contract. He finally fired off this letter to company executives, hoping that people at or above the Jack Donaghy level can help him receive the service he’s actually paying for. [More]
FCC Commissioner Approves Comcast/NBC Deal, Leaves FCC To Go Work For Comcast
By May 11, 2011
A few months ago, the Federal Communications Commission approved Comcast’s purchase of NBC by a vote of 4-1. At the time, many people joked that the commissioners were all just securing themselves a gig at Comcast for their post-FCC careers. Today, that joke became less funny after Comcast confirmed it has indeed hired one of the four commissioners who approved the controversial deal. [More]
Carriage Fee Dispute With Kabletown Threatens To Black Out Worst Company In America Tournament
By April 1, 2011
One year ago today, Consumerist.com became a wholly owned subsidiary of Kabletown. But rather than celebrating the anniversary of this union, we have spent recent weeks locked in negotiations with our Kabletown overlords. Unfortunately, those discussions have proven fruitless. So unless a resolution is reached by midnight ET tonight, readers of Consumerist may be unable to cheer on their favorites in this year’s Worst Company In America tournament. [More]
NBCUniversal Employees Won't Get Comcast Stock Gifts For 5 Years
By March 24, 2011
Remember when NBCUniversal granted employees 25 shares of the company following the Comcast merger as a gesture of good will? Well, it turns out the gift wasn’t as generous as it seemed. [More]
Worst Company In America Round One: Comcast Vs. Charter
By March 23, 2011
Finally, after a week of watching from its locker room, the reigning Worst Company In America steps into the ring to defend its title. [More]
This Polo Shirt Is Not Up To Buy More's Exacting Standards
By February 16, 2011
Even if a shirt is purchased as part of a joke, it should hold up to multiple wearings and washings, right? Michael ordered a polo shirt with the Buy More store logo from the NBC series “Chuck.” The shirt is clearly defective, with a seam under the front buttons already unraveling, but NBC is holding firm: they won’t exchange the shirt for a non-defective one. What would Big Mike say? [More]
NBC Employees Get Comcast Shares, Universal Studios Passes After Merger
By January 28, 2011
NBC Universal employees lost a space — the company, merged with Comcast, is now known as “NBCUniversal” — but gained a nifty gift basket. Included was a welcome letter, a book on company history, 25 Comcast shares and passes to Universal Studios. [More]
Will The Strings Attached To Comcast/NBC Deal Be Effective?
By January 19, 2011
Both the FCC and the Justice Department have effectively cleared the way for Comcast (aka, that cable company from Philadelphia) to own a majority of NBC Universal, but the regulators did so with several strings attached to the deal. But the question remains: Will these rules do anything to protect consumers? [More]
FCC Approves Comcast/NBC Deal
By January 18, 2011
It’s time to break out your favorite wedding clothes. The FCC has given its blessing to the marriage of Comcast — the reigning Worst Company In America — and NBC Universal. [More]
Comcast Political Giving Up 61% Since Announcing NBC Deal
By October 19, 2010
Since reaching a deal to buy NBC Universal in Dec. 2009, Comcast has increased its PAC contributions to election campaigns by 61% over the amount it gave in the same period leading up to the 2008 elections. [More]
It'll Cost You $300 To Blog In Philadelphia
By August 23, 2010
I grew up in the Philadelphia area and I can’t remember a time when the city wasn’t described as “cash-strapped” by the local media. But I’d never imagine Philly’s financial follies would be so dire that it would begin requiring business licenses for businesses that don’t really exist. [More]
Ben Popken On NPR This Morning Re: Comcast NBC Merger
By July 13, 2010
I was on NPR this morning chiming in about the Comcast NBC merger that’s hurtling like a freight train through Washington (spoiler alert: not a fan). Here’s the clip. At the end, the reporter says that when he asked Comcast about their coming first in our Worst Company in America contest, they dismissed the entire affair as a “cheap stunt.” We take offense. A trophy that cost $30 and had to be air-mailed from Japan is not cheap. [More]
Christian Groups Want To Know How Much Comcast Makes From Porn
By June 28, 2010
As the government continues to pretend that it cares what anyone thinks about Comcast’s merger with NBC Universal, a coalition of Christian media watchdog groups are asking the cable giant to publicly divulge how much money it makes from porn channels and pay-per-view. [More]
