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junk mail
Mail Carrier Gets Probation For Burying Your Junk Mail In His Backyard
"Mailman Steve," as he's known to the children on his route, got 3 years probation yesterday for failing to deliver years worth of junk mail that was found stacked in his garage and buried in his backyard. He'll also have to pay a $3,000 fine and serve 500 hours of community service. More » -
sex
Verizon Junk Mail Advertises Phone Sex Hotline
The phone number in this Verizon mailer connects to "an exciting new way to go live with hot horny girls." Can you hear me now, big boy?
Thanks to Jon!)
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comcastic
Comcast Won't Stop Sending You Junk Mail Because "You Might Move"
UPDATE: Comcast has now removed Brad from its mailing lists for really reals.
Reader Brad is fed up with junk mail from Comcast. He asked the company if it would be possible to be taken off the junk mail list to which Comcast replied, "We are unable to remove a non-active account from the mailing list. The reason being is, if or when you move out of this address, we would not be sending offers and possibly prevent the new owner from receiving a special offer," and that would be a crime against humanity, we suppose. Is there a way to get Comcast to stop sending junk mail? Brad's letter and our response, inside.. More »
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rite-aid
Rite-Aid Made My Mom Think I Got Married Behind Her Back
Rebecca got one of those calls from her mother that everybody dreads. "Is there anything you think you should tell me?" her mother wanted to know. Rebecca's mom got a piece of junk mail with Rebecca's first name and her boyfriend's last name and was under the impression Rebecca had snuck off for a Vegas wedding. She hadn't. After Rebecca calmed her mother down, she tried to figure out how Rite-Aid, where both had worked for a time, had merged her name and her boyfriend's. When Rite-Aid gave her the run around, we advised Rebecca to try an EECB to get some answers. Read her email, inside. More » -
follow ups
Feazel Roofing Responds To Misleading Junk Mail Accusations
Last week, we wrote about a roofing company that had sent out a "Defective Roof Notice" to potential customers. The blogger who received the junk mail thought it was deceptive, and so did we. To make matters worse, he wrote a complaint to the company and was ignored—but a few weeks later a fake "customer review" appeared on his site that was traced back to Feazel. Now the owner of Feazel Roofing has responded and apologized for the junk mail:
More »Obviously, the real message got lost in “sales language” – the piece went way overboard, and I should not have allowed it. Therefore, it was my mistake, and I sincerely apologize.
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scams
Roofing Co Sends Misleading"Class Action" Junk Mail, Fakes Customer Reviews Online
Update: The owner of Feazel Roofing has responded and apologized for the misleading nature of the junk mail.
Blogger HolyJuan was annoyed with a piece of junk mail he received from Feazel Roofing, because it was written in such a way that it could (intentionally) mislead homeowners into thinking the roof inspection being offered was somehow official, required, or necessary. In fact, it was simply an attempt to drum up new business for the company—but when you lead off with "DEFECTIVE ROOF NOTICE" and then mention class action lawsuits in the first paragraph, it's hard to claim marketing innocence. HolyJuan complained about the letter on his blog, and a few weeks later an anonymous "customer" posted a rebuttal full of praise for Feazel Roofing—from the IP address of the company, naturally. More » -
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junk mail
It's Illegal To Stick Unstamped Flyers In Mailboxes, But The Post Office Doesn't Care
Section 1725 of Title 18 of the U.S. Code prohibits placing mailable materials like circulars and sales bills with unpaid postage in mailboxes with intent to avoid payment of postage. That means that the Chinese menus and offers for cheap lube jobs that end up in your mailbox might have been placed there illegally. One reader whose mailbox was clogged with this junk contacted the USPS to report the businesses. Her story, and the post office's ambivalence, inside. More » -
complaints
BBB Complaint Gets Dell To Pledge To Stop Sending Catalogs
Two Fridays ago I filed a Better Business Bureau complaint against Dell because they ignored my repeated cries to please remove me from their catalog mailing list, and today I got this following message from Dell's corporate office (listen here). The nice lady says she located my address and is removing it from their system. This is redundant as some other Dell execs say they've finally got my address removed but it does show that filing a BBB complaint does work for getting Dell to promise to stop sending you junk mail (we'll have to see what the mail man brings, or rather, doesn't bring, to know whether it worked completely). Here's where you can go to easily file one online.
(Photo: What Rhymes With Nicole)
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complaints
Can Dell Stop Itself From Sending Me Catalogs?
Dell, for the love of God, stop sending me catalogs! They are annoying and unwanted, not to mention, useless. If I want to buy something from you, I'll go online. I've filled out your online forms asking you to stop. I've asked over the phone. Three different Dell executives have been in email contact with me pledging that they would investigate the mystery of why Dell is addicted to sending me catalogs. I've burnt them. I've recycled them. They continue to arrive. In my previous post on this, someone mentioned they got Dell to stop after filing a BBB complaint. Here's where you go to make one online. I just filed one, my first ever BBB complaint (Dell, see what you made me do?). It took less than 5 minutes.
UPDATE: After drafting this post, I re-emailed the Dell execs who said they would help me. One of them wrote back to say that these May catalogs are the last I will get. He says that I spoke with him back in March, they had already missed the May cuttoff because they process the files far in advance. We'll see what the mailman brings next month.
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junk mail
If You Love Junk Mail, Visit The Direct Marketing Association's Advocacy Website "MailMovesAmerica.org"
Did you know that "advertising mail is under threat?" It's true! But what can you, the consumer who loves junk mail, do to stop the 15 states that, in 2007, "proposed the creation of state Do Not Mail registries, similar to the national do not call registry"? The Direct Marketing Association has set up a website just for you! More »





















