You're Locked Out Of Chase Online Banking And Can't Get To A Branch? Tough.

You're Locked Out Of Chase Online Banking And Can't Get To A Branch? Tough.

Nathaniel writes that Chase Bank refuses to believe that he is who he says he is. He’s locked out of his online banking account, and none of the telephone reps’ “public records” questions prove his identity have anything to do with him. While a trip to a branch would most likely straighten the situation out, he’s physically disabled and such a trip would be difficult. [More]