joyce-kilmer-rest-stop

Unexpected Starbucks Apology Overflows Your Rewards Card With Delicious Credits

By Carey Alexander on April 11, 2009 10:00 PM 100 Comments

—>The Starbucks at the Joyce Kilmer rest stop along the Jersey Turnpike refused to honor Jason's 10% Starbucks gold card discount because they are a franchise location and not a corporate-owned store. Jason asked to cancel his drink order, but Starbucks had already brewed his drink and refused to refund his $6. Defeated, Jason called Starbucks corporate to share his disappointment. Their response provided a flavor shot of surprise. More »