Thousands of passengers were evacuated from the American Airlines terminal at New York’s John F. Kennedy Airport after an unidentified person opened a door restricted to airline personnel and TSA officers. Like the Newark incident of a few weeks ago, the offender was caught on camera but has not yet been found. It remains unknown whether he was a criminal or a moron. [Reuters] [NYDN] (Thanks, GitEmSteveDave!) [More]
Remember that passenger fight at Delta JFK last week? According to an airport employee who witnessed the fight, it wasn’t passengers venting on airport employees. Rather, the travelers (described as “the entire nation of Haiti”), who, yes, had been waiting for their flight to Haiti for four days, started to “brawl” amongst themselves. When a few TSA employees tried to break it up, “they got thrown around.” [More]
It’s late night at the airport and you’re the only one left standing at the baggage couresel, waiting for your luggage to arrive. The same blue duffel passes you like a broken record. Reality sinks in. Your baggage is lost. Tears form. Then, a rustling of rubber flaps. A form begins to emerge from the wall. Could it be, your lost bag? No, it is a man, a baggage handler man, covered in dust. He pats himself off and plants himself before you and begins a soliloquy. He is here to tell you you the 10 ten things you need to know to keep your bags from getting lost: [More]
Having taken JetBlue for the first time last week, I must say I throughly enjoy their services. First, I got a round-trip non-stop flight to Seattle for only $279.20, tax included. Awesome.
So, we’ve recently noticed that the new cool thing for airlines to say when they mess up is some variation of, “We tried to make them comfortable,” as if they were escorting you to meet your maker instead of transporting you to Minnesota to see your grandmother and eat “bars.” We think this is creepy. We think they should stop saying this.
[Note: Sandals has already responded to the post, expressed sympathy, and reached out to Autumn. We’ve removed their name from the headline to more accurately focus the blame on Delta, which is the company really behind the problems.] We get that Delta employees just flat out hate their jobs at this point—that would explain the surly flight attendants on my last Delta flight, at any rate—but why would you take that out on newlyweds, who have their whole lives to be disappointed and deserve that one week of happiness at the start? The least you could do, angry Delta employees, is try to help out after your employer utterly fails to deliver the passengers anywhere near their destination. No, a dingy one-night stay in a hotel room in NYC is not the same as a week in Antigua.
Canine companions now have a place to do their business before boarding American Airlines flights at JFK. We think the fire hydrant was a nice touch, don’t you?
Two workers at JFK airport fell into a trap set by Delta Airlines and the TSA, says the Daily News. The two men are accused of stealing a Macbook Air and a T-Mobile Sidekick from decoy luggage. The first man, a TSA officer, was videotaped rummaging through a Miami-bound suitcase in an airport screening room while a baggage handler watched.
78 turtles ambled out of Jamaica Bay on Wednesday to make sweet, sweet love all over one New York City’s busiest runways. It took Port Authority workers 35 minutes to shut down the impromptu nightclub, but the damage was done and travelers at J.F.K. experienced delays of up to an hour and a half.
A Jet Blue employee hitched a free flight from JFK Airport in NYC to Logan Airport in Boston this past weekend, after getting trapped in the cargo hold before takeoff. Police aren’t charging him with a crime, but they told the Boston Globe that, “Even after talking to him, we were a little uncertain as to how it happened.” He apparently called the company from the cargo hold once the plane was in the air—which is exactly what we would do to deflect suspicion in a scheme like this. Tokyo, here we come via new part-time job as a baggage handler!
JetBlue appreciates your cooperation in this matter. [Newsday]
Adam is writing in to say that in the year that Virgin America has been operating, he feels that they’ve forgotten how to run their airline. The first time he flew with them, his flight was delayed and his laptop adapter melted. He got a free flight. The second time he flew, about a year later, his flight was delayed, the airline ran out of food, his luggage was ripped open and his valuables disappeared, and the baggage claim rep laughed at his misfortune.
Reader Andy decided to check his bag curb-side at JFK, that wretched hive of scum and villainy, and the curb-side check-in attendant scammed him out of $15 by promising to sneak his “overweight” bag onto the flight for a “big tip.” Naturally, after the deal was done, Andy realized that his bag probably wasn’t overweight and he’d just been scammed. Now he’s writing in to tell his story so that other consumers can avoid a similar fate.
Queens prosecutors said Monday that a 51-year-old worker and his 39-year-old supervisor are charged with grand larceny and possession of stolen property. They say the jewelry was stolen last week from a container marked “high value” that was being shipped from Switzerland to Brazil.
We won’t lie, corrupt baggage handlers piss us off. These two specimens broke open the container and stole the jewelry, hiding it in a locker at the American Airlines terminal.