(Jay Phagan)

Signet Acquires Zales, Creates Mediocre Jewelry Voltron

We love to use wedding imagery when discussing corporate mergers, because it’s a useful metaphor: months of preparation and due diligence lead to a joyous union and (we hope) decades of happiness as life partners. In the case of the acquisition of Zale Corp. by Signet Jewelers Ltd., the comparison is just poor writing, since all companies involved are mall jewelry stores, where Americans buy their wedding bling. [More]

Postal Worker Pleads Guilty To Stealing $450,000 Worth Of Mailed Jewelry

Postal Worker Pleads Guilty To Stealing $450,000 Worth Of Mailed Jewelry

Pawn shops in the Cash America chain sent packages including precious jewelry to a repair and refurbishment center Fort Worth, Texas, but starting in 2011, many packages never reached their destination. Why was that? It took a two-year investigation to find the culprit, a worker at a processing and distribution center in North Texas. He pleaded guilty this week in federal court. [More]

Have you seen these sparklies?

Did You Buy $18K Diamond Earrings For $20 At A Yard Sale? This Lady Needs Them Back

“Didn’t you already post this story, Consumerist?” you’re probably asking. Nope, we didn’t. We previously shared the story of a California man who accidentally sold his wife’s diamond ring at a community yard sale for $10. This is the story of a California woman who accidentally sold her own diamond earrings in the pocket of a jean jacket for $20. [More]

(rayovolks)

Lawsuit: Costco Has Been Selling Bogus Tiffany Engagement Rings For Years

While most consumers’ image of Costco involves people stocking up on cases of ketchup, toilet paper, and bottled water, the warehouse retailer does sell some high-end jewelry and accessories. But the folks at Tiffany & Company claim the “Tiffany” rings that were being sold at Costco were anything but. [More]

(ThisADDLife)

My Wedding Band Missed My Wedding, And Macy’s Won’t Refund Rush Shipping

Okay, Ree probably should have ordered her wedding band a little earlier. Ordering it on November 21 for a November 30 wedding isn’t too bad, though: there are six whole business days for it to show up! That’s why she accepted the financial penalty of paying for faster shipping. Everything should have been fine. Until, apparently, everything that could go wrong with shipping a piece of jewelry within the same country did. The truck broke down. The ring was delivered to the wrong house. The ring was delivered to the wrong door of the wrong house. In the meantime, Ree had managed to find the same ring in stock at another store in the area. They got married, came back from the honeymoon, and… the original ring hadn’t showed up yet. [More]

This Hot Topic Brain Necklace Looks Awfully Familiar

This Hot Topic Brain Necklace Looks Awfully Familiar

On her Etsy profile, Sarah writes that she makes sculpted jewelry in her Toronto apartment. Her pieces are cute, like cookie-shaped rings, and creepy-cute, like cufflinks shaped like anatomical hearts. But one of her signature pieces is a set of heart-shaped “best friends” necklaces with the texture of green brains. It’s creepily adorable, and a best-seller. Apparently national chain Hot Topic agrees, since they happen to be selling a very similar design. [More]

Kay Jewelers Doesn't Know How To Separate A Pendant And A Chain

Kay Jewelers Doesn't Know How To Separate A Pendant And A Chain

It seems that the only way Brian’s girlfriend could keep the necklace he bought her at Kay Jewelers from breaking is to not wear it, which isn’t really the intended use of a necklace. It has now broken three times in the same spot. He bought an extended warranty, which would have been a good idea if the store would replace the chain instead of repairing it over and over. Instead, he has to turn in the chain and pendant for store credit and buy something else. Why can’t they replace the defective chain and leave Brian the pendant? Because they just can’t. [More]

Why I'll Never Shop At Kay Jewelers Again

Why I'll Never Shop At Kay Jewelers Again

David bought a charm bracelet from Kay Jewelers last Christmas, and allowed an employee to upsell him to a different type of clasp for an extra $20. After the second time it broke, they tried to exchange the bracelet for one with a sturdier lobster claw clasp, but were denied–Kay would have to refund the difference in price, which they weren’t about to do. A few months later, assuming the bracelet issue was a fluke, David bought his girlfriend a ring at the same Kay store. He presented it to her this Christmas, and one of the diamonds fell out within days. And the charm bracelet broke again. He made another trip to the store to get these two items replaced. Likely his last trip to a Kay store ever. [More]

Woman Sues Chanel After Getting $10,000 Ring Stuck On Her Finger

Woman Sues Chanel After Getting $10,000 Ring Stuck On Her Finger

Don’t you just hate it when you slip on a really expensive ring, only to then have to wait several hours in the emergency room for a doctor to pry it off your pudgy digit? I know I do… But I’ve never gotten so mad that I’ve sued one of the most famous brands in the world of fashion. [More]

‘Stolen’ Urban Outfitters Jewelry Design Not All That Original

‘Stolen’ Urban Outfitters Jewelry Design Not All That Original

If there’s anything that the Internet loves, it’s a story about a big, evil corporation screwing over a creative individual or small company. That’s why people were quick to get behind the Etsy seller who claimed that Urban Outfitters stole her jewelry designs and was selling cheap knockoffs. The jewelry is similar, but her claim that the designs were original and hers alone is a lot more complicated than that. [More]

At UPS, 'Improper Packaging' Means 'Someone Cut Open Your Package'

At UPS, 'Improper Packaging' Means 'Someone Cut Open Your Package'

Michelle sold her engagement ring to a friend, and shipped it from a UPS Store in the Midwest. The ring was valuable, so she purchased $200 worth of shipping insurance on the ring and sent it on its way to New England. When the box arrived, it had been cut open and the ring removed. Michelle’s insurance claim was denied because the item was “improperly packaged.” [More]

Celebrate The Imminent Return Of Jesus With 50% Off All Jewelry

Celebrate The Imminent Return Of Jesus With 50% Off All Jewelry

When the End Times come, all world economies will collapse, leaving the unlucky survivors to barter for their survival. Precious metals and gems will be very popular. That’s probably why this jewelry store in the Midwest took out local TV ads promoting their “Second Coming Sale” with 50% off all merchandise. It’s not even close to Easter yet!
[More]

Figure Out How Much Your Scrap Gold Is Worth

Figure Out How Much Your Scrap Gold Is Worth

If you have a bunch of broken gold chains and necklaces and want to try selling them to a jewelry store, it’s important to know how much they’re worth first. Here’s how to calculate their value like the pros do. [More]

Jewelry Saleswoman Sees Revolting Things

Jewelry Saleswoman Sees Revolting Things

If you ever thought working behind the counter at a jewelry store was a cushy, somewhat glamorous gig, you were apparently very, very wrong. It’s the part of your job that involves accepting old pieces of jewelry for maintenance that makes the job tough. [More]

Blue Nile Sends E-Mails From Actual Human, Provides Free Earring Back

Blue Nile Sends E-Mails From Actual Human, Provides Free Earring Back

Steve purchased diamond earrings from Blue Nile for his wife back in January, and contacted the company because the back of one earring was starting to turn black. Concerned that there might be a problem with the metal, he contacted Blue Nile, and was thrilled that an actual human responded to him, and offered to replace something as simple as an earring back. [More]

Macy's Caught Selling Leaded Glass Rubies As Real Rubies

Macy's Caught Selling Leaded Glass Rubies As Real Rubies

In 2004, a “ruby-glass composite”–basically a mixture of ruby and leaded glass–hit the jewelry market. At the time, a jewelry industry watchdog group “concluded that the stones could not be sold as rubies or precious gems under Federal Trade Commission guidelines, since they lacked the durability and value of bona fide rubies.” But Macy’s has been selling them as good old-fashioned rubies, and its salespeople have been neglecting to tell shoppers the truth at the moment they purchase the pieces, writes David V. Johnson of the SF Public Press. [More]

Harper's Magazine: Insider Reveals How You Get Jacked When Selling Jewelry

Harper's Magazine: Insider Reveals How You Get Jacked When Selling Jewelry

Struggling to make next month’s rent, you might be tempted to dig out some necklaces and rings you don’t wear and try to sell it to your friendly neighborhood jeweler. But you might actually be buying a ticket to a sick magic show. The jeweler performs a blistering series of slight of hand tricks, whipping out calculators, spouting off fees, keeping your eye on the supposedly worthless diamonds under a tenth of a carat while double-deducting for the base metal. By the end, you slink out in a dizzied blur, accepting 1/5th of what the piece is actually worth. In this exclusive excerpt from the latest issue of Harper’s, ex-jeweler Clancy Martin takes you on a journey to the dark underbelly of the jewelry game. [More]

Ex-Jeweler Dissects "Buying Roadshow" Ads

Ex-Jeweler Dissects "Buying Roadshow" Ads

The ads are cheesy as all get out: “Buying Roadshow” “Instant Cash For All” “Will pay up to 1100%” in giant block letters and starbursts. And the crazy thing is that they’re really good at packing in suckers eager to sell their “scrap jewelry,” dreaming of riches, but eventually convinced to be happy walking away with a few bucks. Over at Harper’s Magazine, ex-jeweler Clancy Martin takes apart these ads piece by piece and reveals what really goes on behind the black curtain. For instance: [More]