JetBlue Loses My Luggage, Doesn't Care

JetBlue Loses My Luggage, Doesn't Care

Justin says JetBlue lost his family’s luggage, and ever since he’s been locked in a long, losing battle in which he’s tried unsuccesfully to get the airline to give a damn. He says he’s been met with indifference at every stage of the arduous complaint process. [More]