jet-blue

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Family Pulled From JetBlue Flight Because 18-Month-Old Daughter Is On "No-Fly List"
By Chris Morran on May 10, 2012 12:45 PM  
As we've already seen from the hug-happy 4-year-old, the 7-year-old on crutches, and the baby who caused the evacuation of an entire airport terminal, terror threats are getting younger and younger. The latest: An 18-month-old little girl who somehow allegedly ended up on a no-fly list. More »

Why Just Complain Over A Lost Bag When You Can Sing About It In A Video?
By Mary Beth Quirk on April 27, 2012 1:15 PM  
There might be nothing more frustrating when you lose a bag full of expensive (or otherwise) stuff while flying somewhere, only to be met with a lackluster response from the airline you traveled on. Instead of just complaining, one customer has employed his musical and video skills to decry his treatment in a song called, "Jet Blew" on YouTube. More »

Two Geese Have The Misfortune To Fly Into Plane, Prompting Emergency Landing
By Mary Beth Quirk on April 25, 2012 12:00 PM  
Another bird strike in less than a week ended safely for everyone aboard a JetBlue flight departing from Westchester County Airport in New York last night. Two geese had the unfortunate luck to fly directly into the plane's windshield after takeoff — they didn't fare so well. And don't worry, the news coverage shows all the bloody bits of bird body aftermath. More »

Airlines Forced To Roll Back Price Hike Because Not Everyone Joined In
By Mary Beth Quirk on April 23, 2012 10:00 AM  
When it comes to airline price hikes, it's all for one or none at all. Last week it seemed Delta Air Lines would get away with an increase of $10 to $20 on last-minute domestic roundtrips, because American, United and US Airways all joined in. This time, however, it appears they've been thwarted. More »

JetBlue Pilot Says He Was Insane During Mid-Flight Meltdown
By Mary Beth Quirk on April 19, 2012 1:00 PM  
Why would an airplane pilot start freaking out and yelling about a bomb during a flight? Insanity, of course. The JetBlue pilot who flipped out midair last month will plead that he was insane during the incident, his lawyer says. He was indicted in federal court in Texas last week for interfering with the crew. More »

JetBlue Pilot Suspended From All Duties After Mid-Flight "Panic Attack"
By Mary Beth Quirk on March 28, 2012 4:00 PM  
There are more details on what went down yesterday on a JetBlue flight from New York to Las Vegas, when the plane's captain had a bit of a meltdown, labeled a "medical emergency" by the FAA and a "panic attack" by law enforcement. He's been suspended, says the airline. More »

Family Booted From JetBlue Flight Over Toddler Tantrum
By Chris Morran on March 9, 2012 12:15 PM  
Where does a plane's flight crew draw the line between a mere annoyance and someone so distracting they need to be removed from the plane. That's the question being asked after a family says they were taken off a JetBlue flight because their 2-year-old daughter threw a tantrum while boarding. More »

JetBlue Giving Refunds To Customers Trapped For 7 Hours On Tarmac
By Ben Popken on October 31, 2011 12:00 PM  
JetBlue is giving refunds to the passengers who were stranded on the tarmac in Hartford Connecticut for seven hours. More »

TSA Agent Retrieves Cellphone From Locked Car, Hands To You At Gate
By Ben Popken on October 4, 2011 2:00 PM  
TSA agents get a bad rap here and elsewhere, so when one of them acts like a human being, nay, a super human being, it is our duty to inform you. Alanna had one such experience this morning when a TSA agent went extremely out of her way to help Alanna get her cellphone from the rental car she had locked it in. This was very helpful because the rental office only opened a half-hour before her plane took off. More »

JetBlue Selling "Boston All" Passes Through Thursday
By Ben Popken on August 17, 2011 4:00 PM  
If you fly frequently through Boston, here's a deal for you. Now through Thursday night, JetBlue is selling $1,999 passes that give you three months of unlimited travel, as long as you fly to and from Boston. When offered earlier this month, the "Boston All" passes sold out within a week. More »

Urinating JetBlue Passenger Booted From U.S. Ski Team
By Chris Morran on August 12, 2011 3:15 PM  
So it turns out that the JetBlue passenger who peed on an 11-year-old girl instead of heading to the toilet is a member of the U.S. Ski Team's development squad. Or at least he was until he went #1 in public. More »

Drunken JetBlue Passenger Urinates On 11-Year-Old Girl
By Laura Northrup on August 11, 2011 3:33 PM  
If you don't like air travel, one way to prepare for a five-and-a-half hour flight is to consume an alcoholic beverage or two. Or eight. But plan ahead, and make sure to use the bathroom before the situation becomes dire and you have to relieve yourself in the cabin without noticing that a child's leg is in your jetstream. More »

How To Get A Tax Refund From JetBlue
By Ben Popken on July 26, 2011 4:00 PM  
If you have a ticket with JetBlue for dates between July 25 and August 2nd, here's how to get a refund on collected Federal taxes just by sending an email. More »

Lawsuit: JetBlue Kicked Woman Off Flight After Accusing Her Of Going Pantsless
By Chris Morran on July 22, 2011 11:45 AM  
A New York City woman has filed a lawsuit against JetBlue, alleging that airline employees not only made a spectacle of her by removing her from a flight to see what she was wearing under her baggy shirt but added insult to injury by refusing to let her back on the plane. More »

JetBlue Sells Out $4 Flights From One Side Of L.A. Area To The Other
By Chris Morran on July 14, 2011 2:32 AM  
With construction set to shut down I-405 in L.A. this weekend, area residents are crying "Carmageddon," with some saying what should be a 20 minute trip will take them hou,rs while the highway is closed. So, in an effort to give at least a few folks an option of skipping over this entire mess, JetBlue offered $4 roundtrip flights between Long Beach and Burbank, less than 40 miles away. More »

Stun Gun Found On JetBlue Plane At Newark Airport
By Mary Beth Quirk on July 11, 2011 12:15 PM  
If you feel smug when you get away with bringing more than three ounces of shampoo in your carry-on, you ain't seen nothing yet — the FBI is investigating the discovery of a stun gun on a JetBlue flight into Newark Airport yesterday, officials said. More »

JetBlue Now Offering Access To Speedier Security Lines For A Fee
By Chris Morran on July 1, 2011 1:11 PM  
Access to expedited security lines has generally been something that the largest airlines offer to their first class and business class passengers. But JetBlue, which has no first or business class seats, has just begun offering a service — for a fee, of course — that gives travelers access to the TSA fast lane at 14 airports. More »

JetBlue Kills Off "All You Can Jet" Program
By Ben Popken on June 20, 2011 2:00 PM  
JetBlue will not be continuing its "All You Can Jet" (AYCJ) program for 2011, the company told members via email this morning. Last year AYCJ let passengers take an unlimited number of flights between early September and October for only $499-$699. For people who really flew enough to get the full value out of it, it was a great deal. They did give a promo code to participants for 15-30% off discounts, which tipster MissDeeJane described as "a concession prize." More »

JetBlue Goofs On Rewards Points Offer, Decides To Honor It Anyway
By Chris Morran on June 16, 2011 10:45 AM  
Regular readers of Consumerist might remember a story from a few weeks back where US Airways sent out an e-mail telling customers they'd received 1,000 free airline miles, only to take them back a couple days later when the airline realized it was a mistake. Yesterday, JetBlue faced a similar problem, but decided to handle the situation slightly better. More »

Get A Refund After An Airfare Pricedrop
By Ben Popken on June 3, 2011 4:00 PM  
It is possible to get a refund for the difference if the airfare drops after you buy your ticket, but you'll usually have to fly one of these three airlines to make it worth your while. More »

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