The results of Brand Keys’ annual survey of customer loyalty have been released and in its first year of inclusion, Netflix came out on top of the list of all 528 brands, beating out reigning champ Apple. [More]
Soon you won’t have to drive out for 45 minutes to that weird quasi-town to experience the delights of J. Crew outlet shopping. Starting next month, J.Crew will offer its outlet-store clothing online. If you’re a fan of their preppy vestments, that’s good news as its outlet stuff usually goes for 30% below merchandise cost. [More]
J.Crew online is giving 20% off anything from its sale section. [More]
Had a problem with an order or customer service from J.Crew and need to escalate your complaint? Here’s a list of e-mail addresses you should try when crafting your Executive E-Mail Carpet Bomb. [More]
Paul now has 30 free pairs of sneakers from J.Crew for calling them out on some bullshit.