Consumerist

Posts Tagged “

JCPenney

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rankings

Latest ACSI Survey Is Out: You Really Like Dollar General

The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we'd take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong. More »

11:27 AM on Thu Feb 21 2008
By Chris Walters
6,573 views, 39 comments

Latest by BlazerUnit: @sibertater: That's not true, the part about all DG items ending in an even dollar. They're still a discounter, but more »

REMINDERS: Print out the website before you go to the store. Reader Jim ran into some price matching shenanigans at JCPenney:
He tells me that if I had tried to purchase over the web, I'd have actually paid $119.99. I tell him that my wife and I have been JcPenneys customers for a long time. We've bought clothes, bedding, all kinds of stuff and recently dropped $200 on cookware. He says to me, "Well, the price is $119.99 and it does show $79.99 as the sale price in the web site. I'll tell you what, I'll split the difference with you."

[JSStudios]

19 comments

halloween

How Do You Prove You're Not Dead?

Continuing our foray into the consumer macabre, a reader complains about being dead. More »