Consumerist
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classy
Meet JC Penney's Notoriously "Obese" Mannequins
Over at The Awl there is an intensively researched fact-check of Cintra Wilson's review of the Manhattan JC Penney store, which at the time, we described as "simultaneously hateful and boring." The review-of-the-review features photographs of the mannequins Ms. Wilson described as "obese." More » -
coupons
JCPenney Tries Out Mobile Coupons In Houston Stores
If you live in the Houston area, you can now use your mobile phone to redeem coupons for JCPenney through a trial-partnership with Cellfire. You have to register with Cellfire in order to receive the promos via SMS or email, and if you register today you'll receive a mysterious "$10 in$tant gift" [sic].
JCPenney Registration Page [Cellfire]
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backlash
New York Times Wishes It Had Not Published "Snotty" JC Penney Review
The NYT is now expressing regret over publishing Cintra Wilson's "Critical Shopper" review of JC Penney's new Manhattan store. The column was simultaneously hateful and boring, offering astute observations such as the fact that middle class people shop there and that the store carries clothes for the average-sized woman. More » -
new york times
J.C. Penney In Manhattan Harbinger Of Fashion Apocalypse, Fat Suburbanites
Cintra Wilson set out to write a lighthearted, snarky article about the arrival of J.C. Penney in Manhattan for her "Critical Shopper" series, and somehow ended up insulting nearly everyone who read the article. Those who took offense included, but were not limited to: overweight people, tourists, plastic mannequins, people who are attuned to rampant classism, residents of "middle America," diabetics, and anyone who has ever found an attractive article of clothing at a J.C. Penney. More » -
coupons
This JCPenney Coupon Doesn't Understand The Term "No Exclusions"
Hey, JCPenney, an asterisk isn't a get-out-of-jail-free card. You can't just say anything you want and then asterisk it away into meaninglessness. Here, we've fixed it for you.
More »
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stupid
JC Penney Emails You To Let You Know They Won't Email You
Reader psionix bought some PJ's from JC Penney for his wife and, upon checkout, chose not to receive any emails from JC Penney. The retailer then emailed him to let him know that they won't be emailing him, and asked him to fill out a survey on why he didn't want to receive any emails from them. Here's what they sent: More » -
rumors
Is JC Penney Going To Close Some Of Its Stores?
This is rumor only, folks, but a tipster tells us that JC Penney plans on closing 11 stores this year, and that they're freezing salaries on all employees. The retailer isn't doing as badly as some of its competitors—it has no debt maturing in 2009, for example, and plans to have $2 billion in cash on hand at the end of this month—but considering CEO Mike Ullman has said he's planning business conservatively for 2009, it wouldn't be that surprising if it turns out to be true. More » -
JC Penney slashed its forecast today. The retailer blamed the economic slowdown for its poor sales performance."J.C. Penney counts half of American families as its customers, and they are feeling macroeconomic pressures from many areas ... [and] the sharp decline in sales is reflective of these trends. While the economic stimulus package may provide some temporary benefit, we expect the continuation of a difficult environment over the course of 2008."
[Wall Street Journal] -
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rude
JC Penney: Excuse Me Sir, "The Big & Tall Section Is Over There..."
Reader Brandon is writing in to ask if we think he has a legitimate complaint. . More » -
rankings
Latest ACSI Survey Is Out: You Really Like Dollar General
The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we'd take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong. More » -
REMINDERS: Print out the website before you go to the store. Reader Jim ran into some price matching shenanigans at JCPenney:
He tells me that if I had tried to purchase over the web, I'd have actually paid $119.99. I tell him that my wife and I have been JcPenneys customers for a long time. We've bought clothes, bedding, all kinds of stuff and recently dropped $200 on cookware. He says to me, "Well, the price is $119.99 and it does show $79.99 as the sale price in the web site. I'll tell you what, I'll split the difference with you."
[JSStudios] MORE » -
lead contamination
Over 17 Million Items Recalled For Lead Contamination In 2007
Ladies and Gentlemen... Boys and Girls... The final tally for lead recalls is in. More » -
Basic Editions-brand Girls' Clothing Sets (entrapment), Priddy "Trucks" Shaker Teether Books (choking), Sleepi Crib Foam Mattresses (entrapment), AC Adapters sold with Network Hard Disk Drives (burn), J.C. Penney Windsor Spindle-Back Side Chairs (fall), Los Angeles Salad Company Genuine Sweet Baby Carrots (bacterial infection)
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retail
Walmart Instigates Back-To-School Season Price War
Walmart will offer 10 to 50 percent discounts on 16,000 items to boost sales during the lucrative back-to-school season. The cuts are part of Walmart's broader plan to abandon its pursuit of the upscale market, which "confused customers," and return to its core business of undercutting competition and instigating price wars. More » -
returns
Many Unhappy Returns
Mouse Print's got a roundup of some of the stricter return policies. More » -
halloween
How Do You Prove You're Not Dead?
Continuing our foray into the consumer macabre, a reader complains about being dead. More »
jcpenney
New York, 5:08 AM
Mon Nov 23
7 posts in the last 24 hours
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