Why Is JC Penney Unable To Send Me The Sizes I Actually Ordered?

Why Is JC Penney Unable To Send Me The Sizes I Actually Ordered?

For those of us who wear very unusual and/or large sizes of clothing, ordering clothes online is a thing of beauty and convenience. Unless you’re Matt, and JC Penney’s online fulfillment people are utterly unable to read the numbers on a pair of pants and put them in the correct box. Through multiple clothing orders, the retailer has been unable to send Matt the sizes that he actually requests–which I always thought was the entire point of ordering clothes online. [More]